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# Remote Pharmacy Technician | Veteran Pharmacy Support

- **Company:** International SOS
- **Location:** Los Angeles, CA, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Literacy, Computerized Patient Record System, Document Management Systems, Electronic Medical Records
- **Published:** July 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8fa54cb36525e808

## About the Role

* High school diploma or GED.
 * Current Certified Pharmacy Technician (CPhT) credential through the Pharmacy Technician Certification Board (PTCB) or ExCPT certification through the National Healthcareer Association (NHA).
 * Graduate of an accredited Pharmacy Technician training program.
 * Minimum of one (1) year of customer service-related experience.
 * Ability to read, write, speak, and understand English proficiently.
 * Strong computer proficiency, keyboarding skills, and ability to navigate multiple software applications simultaneously.
 * Working knowledge of pharmacy operations, prescription processing, and medication terminology.
 * Strong verbal communication, customer service, and interpersonal skills.
 * Ability to work independently in a remote environment while collaborating effectively with an interdisciplinary healthcare team.
 * Ability to maintain patient confidentiality and comply with HIPAA and applicable privacy requirements., * Experience in a call center, contact center, or centralized pharmacy environment supporting pharmacy services.
 * Experience using electronic health records such as CPRS or similar healthcare documentation systems.
 * Experience supporting Veterans, military beneficiaries, or other government healthcare populations.

## Description

You'll use your pharmacy technician expertise to support Veterans by assisting with prescription requests, medication-related inquiries, and pharmacy support services from a remote role. Working as part of an interdisciplinary healthcare team, you'll help patients navigate pharmacy services, process prescription requests, document interactions accurately, and collaborate with pharmacists to resolve pharmacy-related issues for Veterans., Schedule: Pharmacy services operate 24/7. Assigned shifts may occur between 6:00 AM and 11:00 PM Pacific Time and may include weekends and holidays based on operational needs., * Support Veterans by answering pharmacy-related telephone inquiries, assisting with prescription requests, and delivering professional customer service.

 * Process prescription renewals, new prescriptions, and controlled substance requests using established pharmacy procedures.
 * Review prescription profiles, respond to medication-related inquiries within the pharmacy technician scope of practice, and refer clinical questions to pharmacists as appropriate.
 * Document patient interactions in CPRS and other required systems while verifying patient identity and maintaining HIPAA and privacy compliance.
 * Collaborate with pharmacists, providers, and healthcare teams to help resolve medication-related issues for Veterans.
 * Follow established pharmacy support workflows, call handling procedures, and quality standards while working toward first-contact resolution.
 * Maintain required pharmacy technician certification and training while performing additional duties within the technician scope of practice.


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