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# Digital Operations Analyst (BUS SYS ANL 2)

- **Company:** University of California, Davis
- **Location:** Davis, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $69,326.0 - $123,718.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Computer Literacy, Microsoft PowerPoint, Web Platforms, Peripherals
- **Published:** July 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=562c78bd99a3fb87

## About the Role

* Bachelor's degree in related area and / or equivalent experience / training
 * Two or more years of administrative operations experience.
 * Two or more years of experience in service-oriented environment.
 * Strong problem-solving skills and ability to use sound judgment in responding to requests, issues, and concerns.
 * Strong interpersonal and active listening skills.
 * Solid organizational skills and ability to manage a high volume and variety of tasks.
 * Ability to use discretion and maintain confidentiality.
 * Solid knowledge of common computer application programs including Outlook, Word, Excel, and PowerPoint.
 * Ability set up and troubleshoot basic computer equipment and peripherals.

Preferred Qualifications

 * Previous administrative operations experience at University of California
 * Interpersonal and written communication skills to communicate technical information to non-technical audiences., * Sustained attention and concentration - Frequent 3 to 6 Hours
 * Complex problem solving/reasoning - Occasional Up to 3 Hours
 * Ability to organize & prioritize - Frequent 3 to 6 Hours
 * Communication skills - Frequent 3 to 6 Hours
 * Numerical skills - Occasional Up to 3 Hours
 * Constant Interaction - Frequent 3 to 6 Hours
 * Customer/Patient Contact - Frequent 3 to 6 Hours
 * Multiple Concurrent Tasks - Frequent 3 to 6 Hours

## Description

The Digital Operations Analyst serves as a key operational resource supporting the School's digital platforms, applications, and technology-enabled business processes. The incumbent provides day-to-day platform administration, end-user support, incident resolution, requirements gathering, testing, documentation, and process improvement support. Working within established policies and procedures, the position analyzes business and system issues of limited to moderate complexity and partners with stakeholders to ensure effective and reliable digital operations., * 40% - Digital Operations Support & Service Delivery

 * 30% - Business Analysis & Requirements Support
 * 20% - Testing, Training & Adoption
 * 10% - Reporting, Documentation & Continuous Improvement


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