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# PC Technician

- **Company:** Summit Technologies, Inc.
- **Location:** Fayetteville, NC, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Interoperability, Network Security, Network Administration, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology, Cybercrime
- **Published:** July 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d8cb9de4e0c6f9e2

## About the Role

* Associate degree in an Information Technology-related field; or
 * At least four years of professional IT experience.
 * Experience providing IT support in an enterprise environment.
 * Knowledge of the interoperability of Army or Joint Mission Command systems.

Required Knowledge and Skills

 * Computer-networking concepts and protocols.
 * Cyber threats and vulnerabilities.
 * Physical computer components and basic IT architecture.
 * IT-system operation, maintenance, and security.
 * Hardware and software troubleshooting.
 * Configuration and validation of network workstations.
 * Incident documentation, tracking, and research.
 * Enterprise customer and desktop support.
 * Strong customer-service and communication skills.

## Description

The PC Technician provides enterprise desktop and end-user support for SOMTC training and operational activities. This position troubleshoots computer hardware and software, configures network workstations, supports IT-system operation and security, and documents and resolves reported incidents., * Provide desktop and end-user technical support in an enterprise environment.

 * Troubleshoot computer hardware, software, operating-system, and connectivity issues.
 * Install, configure, validate, maintain, and secure network workstations.
 * Support computer hardware, software, peripherals, printers, and related user devices.
 * Support IT-system operation, maintenance, and security.
 * Identify hardware and software faults and perform or coordinate corrective actions.
 * Document, track, research, and resolve reported incidents and service requests.
 * Apply applicable workstation and endpoint-security requirements.
 * Support the interoperability of Army and Joint Mission Command systems.
 * Coordinate with system administrators, network administrators, and cybersecurity personnel to resolve technical issues.
 * Provide responsive customer support to Government personnel and training participants., * Current certification meeting the requirements for the DCWF Client Systems Technician, Work Role 411, at the Basic proficiency level.
 * The required certification must be maintained throughout employment.

Work Environment and Conditions

 * Work is primarily performed on-site in Government-controlled facilities.
 * Must comply with applicable DoD, Army, USSOCOM, USASOC, installation, cybersecurity, personnel-security, CAC, and information-system access requirements.
 * Mission requirements may require work beyond normal operating hours, occasional weekend support, surge support, or support for simultaneous events.
 * Telework requires prior Government approval.
 * Classified work is not normally authorized from an alternate worksite.
 * Occasional travel may be required to support mission activities.


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