> Markdown version of [/jobs/ext/1353478-senior-hardware-engineering-sustaining-delivery](https://www.wearedevelopers.com/jobs/ext/1353478-senior-hardware-engineering-sustaining-delivery). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Hardware Engineering - Sustaining Delivery... - **Company:** BD & BD, Inc. - **Location:** Durham, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Configuration Management, Computer Engineering, Reliability Engineering, Value Engineering - **Published:** July 20, 2026 - **Apply:** https://www.juju.com/job/00000000gi1iqt ## About the Role + Bachelor's or Master's degree in an engineering or related field + 10+ years leading complex electro-mechanical systems in R&D or sustaining environments + Strong experience with RCA, reliability engineering, and field performance analysis + Experience with automated equipment systems (robotics, conveyance, controls) preferred + Deep understanding of product lifecycle, quality systems, and regulatory requirements + Demonstrated ability to lead cross-functional programs in matrixed organizations + Strong analytical, prioritization, and decision-making skills + Experience with program/project management methodologies (Agile and/or waterfall) + Excellent communication skills with ability to drive clarity in ambiguous situations At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. ## Description This technical leadership role is responsible for driving hardware sustaining excellence and transformation initiatives across the Pharmacy Automation portfolio, with a strong focus on customer experience improvement, product reliability, and systemic issue resolution. Responsibilities: _Sustaining Excellence & RCA Leadership_ + Drive data-driven prioritization of sustaining and transformation initiatives, ensuring focus on highest-value opportunities + Closely monitor product field performance and lead deep root cause analysis (RCA) on systemic failures + Drive design for reliability improvements that meet or exceed current product performance + Lead strategic initiatives to improve customer satisfaction, product reliability, and total cost of ownership + Translate field issues, complaint data, and service insights into actionable engineering programs + Partner with Service, Quality, and Operations to implement closed-loop corrective actions + Enable transition from reactive fixes to predictive and preventative solutions _Program & Technical Leadership_ + Lead cross-functional teams to define and execute hardware improvement programs spanning multiple product lines + Work with R&D functional leaders to assign engineering disciplines necessary to achieve sustaining and value engineering goals. + Develop and manage integrated program plans, ensuring high-quality and efficient execution + Clearly articulate technical problems, solution strategies, and path to measurable business impact + Rapidly prototype and validate solutions where needed to reduce risk and accelerate learning _System & Architecture Thinking_ + Partner with development teams to define sustainable product improvements and architectural enhancements + Ensure solutions align with longer-term platform strategies and technology roadmaps + Assess proposed changes for risk, scalability, and cross-product applicability _Engineering & Process Rigor_ + Apply best practices across design, analysis, simulation, integration, and testing + Ensure compliance with Design Controls, PLM, Configuration Management, and Phase Review processes + Utilize Design for Six Sigma (DFSS) and other structured problem-solving tools ## Related Videos - [Your next 10x engineer isn't in your city. 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