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# Bi-Lingual Fingerprinting Enrollment Agent

- **Company:** MILFORD WELLNESS VILLAGE P.A.C.E. LLC
- **Location:** Milford, DE, United States
- **Salary:** $35,360.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Office, Productivity Software, Computer Equipment
- **Published:** May 21, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9e5158fe55ef383d

## About the Role

Do you have experience in Productivity software?, Do you have a High school diploma or GED?, * High School diploma or equivalent degree

 * Minimum one (1) year applicable experience
 * Proficiency in Microsoft Office Suite is required
 * Evening and weekend work required-
Tuesdays and Thursdays 4p-7p and Saturdays 9a-1p

 * Must be at least 18 years old
 * Must be a US Citizen and resident of Delaware
 * Bi-lingual Spanish or Creole speaking a plus!

## Description

We are seeking a Bi-Lingual Fingerprinting Enrollment Agent to join our team at the Milford Wellness Village. As a Bi-Lingual Fingerprinting Enrollment Agent, you will be responsible for providing excellent customer service, performing biometric processing, and maintaining accurate records. If you are a people person with excellent communication skills and enjoy working in a fast-paced environment, we encourage you to apply!, * Provide superior customer service to internal and external customers

 * Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
 * Verify customer identity and scan required documents into database system
 * Successfully complete required biometric and data capture processes and paperwork on each customer
 * Track processing time for each applicant and ensure applicants are processed in appropriate order
 * Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards
 * Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times
 * Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies
 * Perform Enrollment Center Sustainment responsibilities on a daily basis
 * Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary
 * Represent the company and the program(s) that are supported in a professional and customer-oriented manner
 * Support Customer Service Registration and Reservation activities, as necessary


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