> Markdown version of [/jobs/ext/1355370-manager-managed-cloud-services-delivery-sas](https://www.wearedevelopers.com/jobs/ext/1355370-manager-managed-cloud-services-delivery-sas). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Manager, Managed Cloud Services, Delivery SAS

- **Company:** Cigna
- **Location:** Madrid, Spain
- **Salary:** €55,000.0 - €60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Agile Methodology, Data Analysis, Business Process Modeling, DevOps, Microsoft Visio, Microsoft PowerPoint, Data Analytics
- **Published:** July 20, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

lives. **About the Role** As an Operating Effectiveness Manager, you lead a team of consultants who conduct deep dive assessments and process review initiatives across operational areas to identify gaps, optimize workflows, and support improvement projects. You work in a dynamic, fast-paced environment where creativity, data driven thinking, and strong stakeholder engagement are key. This role also supports cross functional project teams and contributes to continuous improvement within a diverse, global department comprising ISO 9001, Knowledge Xchange, and Process Engineering. **What You'll Do** + Mentor Lean Six Sigma consultants on their day-to-day project management + Upskill resources on Lean Six Sigma methodologies. + Validate process maps, assess current workflows, and help identify gaps or structural issues that require improvement. + Build stakeholder relationships with senior leaders across various books of business. Drive innovation programs aligned to their strategic, expert. + Strong communication, presentation, and stakeholder engagement skills. + Ability to work effectively in evolving environments, manage competing priorities, and follow work through to completion. + Solid understanding of business processes, structures, and operational best practices. + Familiarity with Agile and DevOps methodologies. **Skills** _Soft Skills_ + People management across consulting teams + Strong collaboration skills with the ability to engage colleagues across functions and geographies. + Clear verbal and written communication to support analysis, presentations, and training. + Problem-solving and critical thinking capabilities, with creativity in approaching complex challenges. + Ability to plan, coordinate, and manage multiple tasks in a fast-paced environment. + Openness to learning and continuous improvement. _Technical / Functional Skills_ + Six Sigma or similar process improvement certification. + Proficiency in
process mapping and flowchart creation tools, including Visio. + Strong working knowledge of PowerPoint and Excel. + Understanding of Agile concepts. + Knowledge of business process design and improvement techniques. + process automation exposure, or project/change management experience. **Nice to Have (optional)** + Masters degree in business management. **Why Join Us** + Competitive salary. + Multicultural and hybrid working environment. + Private Medical Insurance. + Employee wellbeing benefits. + Educational development program to support your professional growth. **About The Cigna Group** Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Inscribirse en esta

## Description

objectives. + Engage proactively with teams and systems to generate executive insights through data analysis, and support evidence-based recommendations. + Design long term transformation plans and present improvement proposals that enhance efficiency and operational outcomes across different business areas. + Coordinate project plans, working with multiple stakeholders to test, validate, and implement process changes. + Deliver changes effectively through clear presentations, documentation, training, and stakeholder engagement. + Collaborate with change enabling teams-including Automation, Quality Assurance, Planning, NPS, Data & Analytics, Knowledge Xchange, and Learning & Development-to support delivery and measure impact after implementation. **What You'll Bring** + At least 10 years of experience in a transformation role at Cigna or a similar business. + Experience supporting business projects, improvement initiatives, or acting as a subject matter


## Related Videos

- [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform)
- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data)
- [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience)
- [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data)
- [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023)