> Markdown version of [/jobs/ext/1356976-workstation-specialist-intermediate-07182026-79387](https://www.wearedevelopers.com/jobs/ext/1356976-workstation-specialist-intermediate-07182026-79387). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # WORKSTATION SPECIALIST - INTERMEDIATE - 07182026-79387 - **Company:** Finance - **Location:** Murfreesboro, TN, United States - **Experience:** Experienced - **Salary:** $43,572.0 - $65,208.0 - **Contract:** Permanent contract - **Skills:** Databases, Desktop Computing, IT Management, Remote Service Software, Software Engineering, Wireless Networks, Usage Tracking, Computer Equipment, Information Technology, Laptops - **Published:** July 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fddb1eba39e65d58 ## About the Role Education and Experience: Bachelor's degree and two years of experience maintaining computer hardware. Substitution for Bachelor's degree: Relevant IT Associate's Degree. OR An Associate's degree and two years of related IT experience may substitute for the bachelor's degree requirement. Substitution of Experience for Education: Related IT experience may substitute for the required bachelor's degree on a year-for-year basis to a maximum of four years. Necessary Special Qualifications: * Valid driver's license. * Complete a criminal history disclosure and fingerprint background check. * Ability to regularly bend and lift up to 20 pounds., 1. Customer Focus 2. Manages Complexity 3. Tech Savvy 4. Communicates Effectively 5. Decision Quality Knowledges: 1. Clerical 2. Customer and Personal Service 3. English Language 4. Public Safety and Security 5. Computers and Electronics Skills: 1. Remote support tools proficiency 2. Asset management 3. Software usage 4. Speaking 5. Writing Abilities: 1. Analytical thinking 2. Logical reasoning 3. Adaptability to change 4. Written Comprehension 5. Selective Attention Tools & Equipment 1. Computer 2. Cellphone 3. Printer 4. Basic Hand Tools TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: * A valid driver's license * For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver's License Information under the Licenses and Certifications section of your application. ## Description Under general supervision, this classification provides workstation support across multiple agencies, including hardware/software installation, maintenance, troubleshooting, and inventory management. Ensures timely issue resolution, thorough documentation and a positive user experience. This is the working-level role in the Workstation Specialist series. Responsibilities include hands-on deployment and maintenance of workstations, under general supervision. This class differs from Workstation Specialist-Advanced in that an incumbent of the latter functions as a project leader to perform advanced workstation duties and to deploy and maintain workstation hardware and software., 1. Respond to hardware/software issues and schedule site visits for resolution. 2. Install, configure, and maintain desktop computers, laptops, mobile devices and peripheral equipment. 3. Research and document incident resolutions in the IT management database. 4. Maintain inventory and asset records for computer hardware and software. 5. Coordinate equipment delivery, pickup, redistribution, and reassignment. 6. Assist in wireless network troubleshooting and remote support activities. 7. Provide basic training to staff and maintain general system knowledge. 8. Assist with the deployment, patching, and updating of operating systems and applications. 9. Troubleshoot and resolve basic network connectivity issues for workstations 10. Adhere to and promote IT security policies and best practices, assisting with security updates and incident response. 11. Coordinate with external vendors for hardware repairs and warranty claims. ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)