> Markdown version of [/jobs/ext/135715-system-engineer-infrastructure](https://www.wearedevelopers.com/jobs/ext/135715-system-engineer-infrastructure). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Engineer - Infrastructure - **Company:** Vital Care Infusion Services - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $98,501.0 - $131,621.0 - **Contract:** Franchise - **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, Systems Engineering, Microsoft Azure, BitLocker Drive Encryption, Microsoft Online Services, Cloud Computing, Cloud Engineering, Multi-Factor Authentication, Identity and Access Management, Network Troubleshooting, Performance Tuning, Windows PowerShell, Software Tools, Azure Active Directory, Microsoft SharePoint, Single Sign-On, Software Engineering, Systems Integration, Connectivity Problems, Microsoft InTune, Information Technology, Deployment Automation, Workday, Unified Endpoint Management - **Published:** May 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a7250601d6cd2eba ## About the Role Do you have experience in Technical writing within technology?, Do you have a Bachelor's degree?, * Solid troubleshooting methodology for hardware, software, and network connectivity issues. * Apple/macOS/iOS device management experience is a plus. * Scripting and automation skills (PowerShell preferred). * Ability to understand operational business processes and apply technical/system knowledge. * Must demonstrate excellent professional communication skills through clearly written, concise, and comprehensive documentation; strong technical writing skills. * Strong organizational, customer service, interpersonal, and time-management skills. * Must be able to work independently in a remote environment and collaboratively as part of a distributed team. * Able to support after-hours operations as needed., * Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent hands-on experience. * Proven experience as a Systems Engineer with a focus on infrastructure and endpoint management (minimum of 2 years). * Strong hands-on experience with Microsoft Intune, Windows Autopilot, and Windows 11 OS deployment and management. * Working knowledge of Microsoft 365 Identity and Access Management (Entra ID / Azure AD, MFA, Conditional Access, SSO). * Experience supporting Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). * Demonstrated experience supporting remote and distributed teams. * Industry certifications a plus (e.g., Microsoft MD-102, MS-102, AZ-900, CompTIA A+, ITIL Foundation). Physical Requirements: * Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. * Keyboarding: Frequent use of a keyboard for typing and data entry. * Reaching: Occasionally reaching for items such as files, documents, or office supplies. * Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork * Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. ## Description As a Systems Engineer specializing in infrastructure, you will serve as a hands-on technical resource responsible for implementing, maintaining, and optimizing the IT systems that form the backbone of Vital Care - with a primary focus on endpoint management, identity and access management, and L2 service delivery. Your expertise will span endpoint platforms (Windows 11, Intune, Autopilot), cloud-based solutions (Microsoft 365, Azure), networking, system integrations, and administration. This role is the organization's subject-matter expert on endpoints and Windows 11 OS, while also serving as a key contributor to L2 support and the service delivery queue. You will collaborate with senior engineers, ensure the successful delivery of technical solutions aligned with strategic objectives, and enable a fully distributed, remote workforce., * Serve as the primary endpoint specialist and subject-matter expert on Windows 11 OS - including imaging, deployment, hardening, and advanced troubleshooting. * Manage endpoint configuration, compliance, and security policies using Microsoft Intune. * Deploy and maintain Windows Autopilot for zero-touch provisioning of new and replacement devices. * Troubleshoot and resolve endpoint hardware and software issues across Windows and, when applicable, Apple/macOS/iOS platforms. * Ensure all endpoints meet security and compliance baselines including BitLocker encryption, Microsoft Defender, and patch compliance. * Support Endpoint Lifecycle Management including procurement coordination, deployment, refresh, and decommissioning. Service Delivery & Support: * Provide Tier 2 support for all aspects of the infrastructure including endpoints, servers, and networking. * Identify and troubleshoot systems and network issues; escalate complex problems as needed. Infrastructure & Cloud Support: * Implement and maintain infrastructure solutions that meet the organization's current and future needs. * Support Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive, and Identity & Access Management. * Implement and support third-party tools and technologies to enhance system efficiency and performance. * Assist Senior Engineers with Azure infrastructure tasks and projects as directed. * Own support of assigned software tools and platforms. Performance Optimization & Security: * Monitor system and infrastructure performance to ensure the highest levels of availability, reliability, and scalability. * Implement and maintain security measures to safeguard the organization's infrastructure. * Ensure compliance with industry standards and regulations, keeping abreast of security best practices. Project Leadership: * Lead small to medium-sized infrastructure-related projects from conception to completion, ensuring timely delivery and adherence to project milestones. * Participate in larger infrastructure projects, executing assigned tasks on time and to standard. * Develop and maintain basic PowerShell scripts to support automation efforts under guidance from senior staff. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Going Beyond Passwords: The Future of User Authentication](https://www.wearedevelopers.com/videos/714-going-beyond-passwords-the-future-of-user-authentication) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)