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# Italian Speaking Digital Store Consultant

- **Company:** Patrique Mercier Recruitment By Nellie España
- **Location:** Madrid, Spain
- **Salary:** €16,000.0 - €20,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Web Platforms
- **Published:** July 20, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Fluency in Italian and English, both written and spoken.
 + Experience in customer service, sales, or consulting, preferably in the e-commerce or digital retail sector.
 + Strong understanding of digital platforms and tools used in online retail.
 + Excellent communication and interpersonal skills, with a customer-centric approach.
 + Self-motivated and able to work effectively in a fast-paced, remote environment.
 + Proficient in using CRM systems and Microsoft Office suite.
 + Strong problem-solving skills with a proactive approach to addressing customer needs.

## Description

+ Assist Italian-speaking customers with their inquiries and provide expert guidance on digital store offerings.
 + Develop a deep understanding of products and services to effectively address customer needs.
 + Conduct training sessions for customers on how to navigate and utilize digital store platforms.
 + Collaborate with the marketing and sales teams to implement strategies that enhance customer engagement.
 + Gather customer feedback to identify potential areas for improvement in the digital shopping experience.
 + Stay up-to-date with the latest trends in e-commerce and digital retail to offer informed recommendations.
 + Resolve any customer issues or complaints related to the digital store experience promptly and effectively.


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