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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Security Operation Centre Chapter Lead - **Company:** Ing Recruitment - **Location:** Madrid, Spain (Remote available) - **Salary:** €40,000.0 - €45,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cyber Security, Data Centers, Identity and Access Management, Intrusion Detection Systems, Security Information and Event Management, Cyber Threat Analysis - **Published:** July 20, 2026 - **Apply:** https://www.adzuna.es/contact-us.html ## About the Role At least 2 years in a Security Operations Management role, ideally in global environment and at least 5 years of general e + perience in team management in IT Security Hands-on eperience with global security services (e.g., SOC, IAM, Threat Intelligence, Incident Response) Communication, fleibility and goal-oriented skills Being passionate about working with people and developing talents of others make you fulfilled, Being proactive, innovative, and open to new challenges and technologies (AI, automation). Analytical thinking skills, initiative and the ability to succeed in a comple environment Eperience with managing relationships with customers and suppliers at senior management levels Strong communication and presentation skills in English (C1 level). Proven success in implementing advanced security technologies and automation. Strong knowledge of security operations and incident response best practices Familiarity with security tools and technologies (e.g., SIEM, EDR/DR, IDS/IPS). It would be a big plus if you have: Eperience with financial sector regulations and audits (GDPR, ISO 27001, NIST). Certifications such as CISSP, CISM, or CISA. Proven success in implementing advanced security technologies and automation. ## Description Security Operation Centre Chapter Lead at ING Hubs Spain will support the implementation of ING's global security strategy within the local hub and will oversee the delivery and improvement of IT security services in the chapter, ensuring alignment with CISO standards and regulatory requirements. The role focuses on leading a team of security professionals, fostering knowledge sharing, and driving service quality and operational ecellence. SoC Chapter Lead will act as a key point of contact for stakeholders, promoting security awareness and continuous improvement., + Coordinate and improve IT security services within your area (e.g., SOC, IAM, incident response). + Support implementation of security standards and processes in alignment with global CISO strategy. + Monitor service performance and identify opportunities for automation and efficiency. + Collaborate with stakeholders to ensure compliance with security policies and regulatory requirements. Share knowledge and coach team members to build epertise and craftsmanship. Assist in onboarding new talents and support their development. Ensure high-quality delivery of security services and timely issue resolution. Contribute to continuous improvement initiatives and adoption of innovative technologies. Maintain clear communication with internal teams and escalate issues when needed. Foster a culture of security and innovation across ING's agile organization Operational Leadership: Manage the day-to-day operations of the SOC, ensuring 24/7 coverage and adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Develop and implement SOC strategies and procedures to promote efficient and effective incident response. Oversee the monitoring and analysis of security events and incidents. 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