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# Digital Store Consultant

- **Company:** Patrique Mercier Recruitment By Nellie España
- **Location:** Madrid, Spain
- **Salary:** €16,000.0 - €20,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Web Platforms
- **Published:** July 20, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Fluency in Spanish and English, both written and verbal.
 + Previous experience in customer service, sales, or consulting, with a focus on e-commerce or digital retail being preferred.
 + Strong grasp of digital platforms and tools utilized in online retail.
 + Outstanding communication and interpersonal skills, with an emphasis on customer satisfaction.
 + Ability to work independently and adapt in a dynamic, fast-paced environment.
 + Proficiency in CRM systems and Microsoft Office applications.
 + Strong analytical and problem-solving skills, displaying a proactive approach to customer care.

## Description

Patrique Mercier Recruitment FR is a leading recruitment agency in Greece, committed to connecting talented professionals with top-tier companies across various sectors. We are currently seeking a Spanish Speaking Digital Store Consultant to become a vital part of our energetic team. In this role, you will interact with Spanish-speaking customers, providing top-notch support and guidance for their digital shopping journeys. Your expertise will play a crucial role in enhancing customer satisfaction and promoting successful digital outcomes.
Responsibilities

 + Provide exceptional assistance to Spanish-speaking customers, addressing queries and offering insightful advice on digital store functionalities.
 + Gain comprehensive knowledge of product offerings to effectively meet customer requirements.
 + Conduct training sessions for customers on how to optimize their experience with the digital store platforms.
 + Work closely with marketing and sales teams to craft strategies that boost customer involvement.
 + Collect and analyze customer feedback to identify areas for enhancing the digital shopping experience.
 + Remain informed about emerging trends in e-commerce and digital retail to provide proactive recommendations.
 + Efficiently troubleshoot and resolve customer complaints related to the digital shopping experience.


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