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# Customer Success Manager (CSM) - SAP Academy for Customer Success

- **Company:** SAP SE
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Business Software, Databases, SAP (Applications), SAP Implementation, Information Technology
- **Published:** July 20, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

span different business areas and include both early-career opportunities and senior positions. We are an equal opportunity employer, and all our roles are open to candidates with disabilities. We are committed to an inclusive hiring process and will provide accessibility accommodations to candidates as required. By applying to this pipeline, you will join our talent community and may be considered for current and future opportunities that match your profile. Please submit your application so we can learn about your background, skills, and career goals and tailor potential onboarding paths. **General requirements** + Academic background in business management, economics, engineering or equivalent professional/training experience. + Fluent English is mandatory. + Any previous related experience in a Software/Tech company will be considered an asset. **Key skills and attributes** We are looking for motivated people from diverse backgrounds who can contribute their perspectives and
abilities. Specifically: + Reliability and commitment to completing assigned tasks + Results- and goal-oriented approach + Strong organizational skills and attention to detail + Ability to collaborate with cross-functional teams + Flexibility and openness to change + Interest in innovation and digital technologies + AI mindset, including curiosity about artificial intelligence and its business application + Learning agility and adaptability to new tools, technologies, and ways of working + Problem-solving capabilities with a focus on innovation and continuous improvement **Areas of placement** Depending on available opportunities, candidates may be placed in strategic areas, including: + Administrative & Corporate ServicesSupport functions for corporate governance such as administration, people & culture, facilities, procurement, and other. + Sales & Business DevelopmentCommercial activities, client relationships, market needs analysis, and

## Description

support for internal sales processes. + Consulting & Advisory ServicesTeams focused on client projects, process consulting, SAP implementations, and strategic evolution support. + Technology & ITWork related to technological innovation, information systems management, digital support, and development of technical and functional SAP skills. **Locations** Positions will be based in Barcelona or Madrid, we need the candidate to be based in any of these locations already. **How to apply** Please submit your CV and a short cover note. Qualified candidates will be contacted for further assessment and potential next steps in the pipeline. **Accessibility & Accommodations** SAP Spain is committed to an inclusive recruitment process. If you require any accommodation to participate in the hiring process or attend an interview, please let us know in your application. All requests will be treated confidentially and will not affect your candidacy. Our
recruitment team will work with you to identify reasonable adjustments tailored to your needs. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP's culture of inclusion, focus on
health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program
(https://one.int.sap/me@sap/jobs\_and\_hiring/employee\_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical\_usage\_of\_AI\_in\_the\_recruiting\_process/?locale=en\_US) . Please
note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 452477 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-HybridInscribirse en esta oferta
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