> Markdown version of [/jobs/ext/1363052-2nd-level-remote-support-agents-vz-tz-ab-30h-woche](https://www.wearedevelopers.com/jobs/ext/1363052-2nd-level-remote-support-agents-vz-tz-ab-30h-woche). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# 2nd-Level-Remote-Support-Agents VZ/TZ - ab 30h/Woche

- **Company:** Per Zukunft GmbH & Co. KG
- **Location:** Berlin, Germany
- **Salary:** €37,000.0 - €43,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Windows Servers, Information Technology
- **Published:** July 21, 2026
- **Apply:** https://www.xing.com/jobs/berlin-2nd-level-remote-support-agents-vz-tz-30h-woche-156472298

## About the Role

* IT-Ausbildung mit Abschluss
 * Erste Erfahrungen im Service Desk
 * Fundierte Kenntnisse mit Windows sowie sicherer Umgang mit Office
 * Kenntnisse mit Active Directory, Windows Server
 * Verhandlungssichere Deutsch- und berufsspezifische Englischkenntnisse

## Description

* Hard- und Software beim Anwender installieren per Remote
 * Incidentbearbeitung und -lösung
 * Anwender einweisen und schulen
 * IT-Clientinfrastruktur und IT-Anwendungen betreuen
 * Hardware installieren, konfigurieren und testen
 * Dokumentation der anfallenden Aufgaben


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