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# Data Center Customer Operations III

- **Company:** Equinix
- **Location:** Dallas, TX, United States
- **Salary:** $46,400.0 - $69,600.0
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Data Centers, Multiplexing, Microsoft Visio, Coax
- **Published:** July 21, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9043153/data-center-customer-operations-iii

## About the Role

* High School Diploma
 * A natural curiosity and strong troubleshooting skills
 * Experience working in a critical facility where failure is not an option
 * Strong system level mechanical or electrical proficiency
 * You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without accommodation.

## Description

* Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
 * Installs circuits requiring sophisticated fiber terminations
 * Resolves work priorities from a ticketing queue and ensures adherence to all contributing times
 * Troubleshoots switched/multiplexed / media converted circuits; escalates to, and works with a networking group, as needed
 * Works with customers to troubleshoot issues
 * Installs/tests/modifies cross-connects per SOPs and ensures accurate cable management of coax, fiber, twisted-pair copper, and intra-building cross-connects
 * Installs and tests sophisticated cross-connect circuits (switched, multiplexed, etc.)
 * Maintains detailed written records of all work activity
 * Designs and leads cage/infrastructure modification projects
 * Completes all assigned training in a timely manner
 * Supports customer happiness through timely and detailed order execution, Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .


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