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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Operator - **Company:** DUNHILL PROFESSIONAL SEARCH - **Location:** New Cumberland, PA, United States (Remote available) - **Experience:** Starter - **Salary:** $54,400.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apache Tomcat, Oracle WebLogic Server, Unix, CompTIA Security+, Information Systems, Web Servers, Internet Information Services (IIS), Job Scheduling, Red Hat Enterprise Linux, Backup and Restore, SUSE Linux, SC Clearance, Information Technology, Control M - **Published:** July 21, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9044078/information-technology-operator ## About the Role * Bachelor's Degree in Information Technology, Computer Science or a related field. * 1-2 years of experience in information technology, systems administration or other IT related field. * CompTIA Security+ * Secret clearance required Other Job Specific Skills: * Windows/Unix * Windows/Unix Application Support * Windows/Red Hat/SUSE Administration * Web Server (IIS, Tomcat, WebLogic) * Applies standard methodology, techniques, procedures and criteria. * Ability to analyze, troubleshoot and resolve basic/routine system hardware, software or networking related problems. * Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant. * Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. * Exceptional customer service skills. #cjpost ## Description Provides support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and Coordination (PS&C) Team provides job scheduling and monitoring functions, available 24x7. The PS&C team will perform enterprise scheduling and analysis utilizing BMC Control-M software. Monitors and analyzes job schedules and consults with appropriate functional, programming, and technical staffs to optimize job schedules., * Operator will provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). * The Project, Scheduling, and Coordination (PS&C) Team provides job scheduling and monitoring functions, available 24x7. * The PS&C team will perform enterprise scheduling and analysis utilizing BMC Control-M software. * Monitor and analyze job schedules and consults with appropriate functional, programming, and technical staffs to optimize job schedules. * Monitors and supports the information technology and systems infrastructures. * Conducts analysis including planning, designing, and evaluating a variety of information technology tools. * Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. * Troubleshoots and resolves problems in an efficient manner with minimal supervision and escalates items that are more complex and works in partnership to reach resolution. * Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. * Runs tests on and maintains operating system and related software. * Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. * Performs root cause analysis, diagnostics, and monitoring on various production systems. * Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. May evaluate new technologies and releases. * Effectively creates and maintains relevant systems documentation and user guides. * Assists with creating and reviewing technical system recovery plans to reduce down time if an outage were to occur. * Reviews the problem management register and identifies actions. ## Related Videos - [The best of two worlds - Bringing enterprise-grade Linux to the vehicle](https://www.wearedevelopers.com/videos/67-the-best-of-two-worlds-bringing-enterprise-grade-linux-to-the-vehicle) - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) - [WeAreDevelopers LIVE - Node and Package Security](https://www.wearedevelopers.com/videos/2138-wearedevelopers-live-node-and-package-security) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Time Paradox: Building Timezone-Safe Python/Django Applications](https://www.wearedevelopers.com/videos/1915-the-time-paradox-building-timezone-safe-python-django-applications) - [Business Strategies for Scaling European Tech](https://www.wearedevelopers.com/videos/1694-business-strategies-for-scaling-european-tech) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)