> Markdown version of [/jobs/ext/1364599-educational-support-professional-technology-3-positions](https://www.wearedevelopers.com/jobs/ext/1364599-educational-support-professional-technology-3-positions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Educational Support Professional - Technology (3 positions)

- **Company:** Osseo Ind School District 279
- **Location:** Maple Grove, MN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Chrome OS, Network Connections, Topdesk, Workday
- **Published:** July 21, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5843979?domainName=

## About the Role

* High School Diploma or equivalent.
 * Highly motivated self-starter with a strong work ethic.
 * Communicates effectively and confidently, both verbally and in writing.
 * Proficiency to troubleshoot hardware, software and explain current technology to end-users
 * Ability to use a variety of operating systems, including Windows, ChromeOS, and iOS.
 * Ability to respond to help desk requests via telephone, help desk software, and email
 * Ability to travel to different sites during the workday.

Knowledge, skills, and abilities include:

 * Strong customer service orientation - dedication to customer needs; understanding the customer's sense of urgency.
 * Demonstrate initiative and ability to work with minimal supervision.
 * Ability to communicate effectively in both oral and written form.
 * Excellent organizational skills in prioritizing and documenting needs.
 * Ability to work under pressure.
 * Flexibility, resilience, and tolerance for ambiguity.
 * Ability to collaborate effectively

Preferred qualifications include:

 * Experience working in a K-12 school setting
 * Proficiency in a language other than English (Spanish, Somali, Hmong, Vietnamese)

## Description

Job summary: To inspire and prepare each and every scholar with the confidence, courage, and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning through level one technical services that support accessible, equitable and user-friendly systems with training that supports all users to effectively and efficiently achieve the district mission., * Provide first-level installation, diagnosis, repair, and maintenance on all computing devices and peripheral classroom hardware and equipment, including network connections.

 * Provide first-level technical support using procedures and tools established by District-Level Technical Support.
 * Document daily activities in the work order system and escalate to second level as needed.
 * Provide training and instruction in the use of classroom, mobile, and instructional technologies.
 * Provide inventory of hardware and software as requested.
 * Perform other comparable duties of a like or similar nature as assigned.


## Related Videos

- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa)
- [The Future of Employee Wellbeing: Benefits, Trust & Performance](https://www.wearedevelopers.com/videos/1808-the-future-of-employee-wellbeing-benefits-trust-performance)
- [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios)

## Related Articles

- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)