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# Helpdesk & Administration Co-Ordinator

- **Company:** Insite Group Ltd
- **Location:** Glasgow, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Office, Data Logging
- **Published:** May 16, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=7a5004110bcfa768

## About the Role

Do you have experience in Microsoft Word?, · Proven experience in a customer focused business

· Strong administration and IT skills including MS Office

· Excellent verbal and written communication skills

· Keen attention to detail, organised and self motivated

## Description

· Receive, log and manage calls and emails from our clients, keeping the user informed of progress

· Recording data accurately to evidence key performance compliance

· Ensuring staff and contractors have the necessary information required including the issue of appropriate work orders to provide an efficient service within the client's required timescales

· To ensure all records are kept up to date

· Provide stats for the weekly Service Desk report on call trends


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