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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technical Specialist (Hybrid Workplace... - **Company:** The State Of Colorado - **Location:** Cañon City, CO, United States (Remote available) - **Salary:** $53,296.0 - $58,000.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Cyber Security, System Configuration, Desktop Computing, Microsoft Office, Microsoft Software, Windows Search, Software Engineering, Wide Area Networks, Tablet Computers, Adobe, Information Technology, Laptops - **Published:** July 21, 2026 - **Apply:** https://www.juju.com/job/00000000gi7blk ## About the Role A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis. This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows: Minimum Qualifications: + One year of professional experience in an occupational field related to the work assigned to the position, including Deskside Services support. OR + Associate's degree from an accredited institution in a field of study related to the work assignment, including Computer Science, Computer Information Systems, Cybersecurity, or other related technical degrees. Substitutions: + Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications. + If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis. Preferred Qualifications: + Experience using, deploying, and supporting Microsoft Windows Desktop Operating Systems and Microsoft Office Professional. + Knowledge of ticket-based incident support systems. + Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in the infrastructure of a local area and wide area network. + Experience with basic troubleshooting methodologies for hardware, software, and end-user issues. ## Description Are you a user-focused Desktop Technical Specialist passionate about IT and public service? We offer this exciting term-limited opportunity for a highly motivated entry-level individual who is looking to grow their skills while providing critical, targeted Tier I/II desktop support. As our new Desktop Specialist, you will help identify, evaluate, implement, and manage support requests and determine the best troubleshooting methodology to resolve issues. In this role, you will make an important contribution by empowering our users to fully utilize the technical resources available, bettering government services for the members of the Colorado community. Some of the important duties you will perform: + Support a diverse group of users (desktop, laptop, and tablet) and resolve problems in a variety of production environments, such as Microsoft, Adobe, Java, and others. + Monitor and follow up on assigned incidents/problems/change orders. + Provide targeted support for hardware and software issues remotely and in person., OIT employees must comply with any screening procedures in place at state entity locations where they might be required to perform work. A pre-employment background check will be conducted as part of the selection process. Positions supporting some agencies such as the Department of Corrections and the Department of Public Safety will also require a pre-employment drug test. This position may require travel within the specified geographic area, and to locations across the state as needed. ## Related Videos - [Panel: New Work](https://www.wearedevelopers.com/videos/816-panel-new-work) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs)