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# IT Support Specialist

- **Company:** Var Group
- **Location:** Zaragoza, Spain
- **Salary:** €40,500.0 - €49,500.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Configuration Management Databases, Software Documentation, Databases, Disaster Recovery, Supervisory Control and Data Acquisition (SCADA), HP Thin Clients, Networking Hardware, Microsoft SQL Server, Service Pack, Backup and Restore, GXP, User Administration, Servicenow
- **Published:** July 21, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Bachelor's degree in IT, Engineering, or a related field
 + 3+ years in IT/OT support within regulated industries (5+ for senior profiles)
 + Strong experience with:
 + Industrial IT hardware (thin clients, IPCs, etc.)
 + SCADA, PLCs, lab/manufacturing systems
 + CSV, GxP, Quality Management Systems
 + Backup, DR, and ITIL processes
Familiar with tools like ServiceNow, Remedy, Active Directory, Azure, SQL Server Fluent in English and Spanish/Dutch Willing to work onsite with option for on-call rotation (24/7) Candidates have to declare Criminal record extract not older than three months

 + Broad range of activities, tasks, and projects
 + Flexible working conditions

## Description

We are seeking a highly skilled and motivated IT/OT Support Specialist to join our team onsite in Zaragoza, Spain. This role requires hands-on support for both IT and OT systems in a regulated manufacturing environment. You will act as a critical bridge between operational technology and enterprise IT, ensuring uninterrupted operations and compliance with regulatory standards., IT Support

 + Break/fix and service support for thin clients, IPCs, handhelds, and lab devices
 + Printer support (core and enhanced)
 + Local application troubleshooting and support
 + Backup and restore operations for lab/manufacturing environments
 + Software upgrade and patching coordination
 + Onsite hands-and-feet support for global support teams
️ OT Support

 + Troubleshoot automation and production/quality system issues
 + Replace/swap OT IT equipment (PCs, network devices, printers)
 + Support PLCs, SCADA systems, historian and production databases
 + Apply OT software patches and support engineering projects
 + Execute data backups and disaster recovery procedures
Security & Compliance

 + Support IT deviations, CAPA, and change controls
 + Execute CSV tasks (incident/change/user management)
 + Maintain GxP compliance and documentation standards
 + Participate in audits and training compliance reviews
Monitoring & Incident Management

 + Track and analyze incidents through ticketing systems (e.g., ServiceNow, Remedy)
 + Maintain OT CMDB and asset inventory


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