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# Services Analyst - IT Service Managment Academy

- **Company:** Talan SAS
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Power BI, Information Technology
- **Published:** July 21, 2026
- **Apply:** https://www.adzuna.es/contact-us.html

## About the Role

+ Degree in Business, Computer Science, Engineering, or related field.
 + English proficiency (B2-C1 level required). Spanish is a plus.
 + Previous experience: Knowledge or up to 1 year in IT support, data analysis, or similar.
 + Knowledge of automation tools
 + Strong analytical and problem-solving skills.
 + Excellent communication skills and ability to work in multicultural teams.

## Description

We invest in your future - You'll receive top-notch training in both technical and soft skills, preparing you to thrive in the industry.
You get paid from day one - Even during the training period, you will be fully paid under a contract with us.
A clear path to success - After successfully completing the program, you'll have the opportunity to join the bank's team as a Junior Services Analyst
During this program you will:

 + IT Service Managment for Banking Platforms
 + Collaborate with rest of internal team using a proactive style focusing on teamwork.
 + Work in an international environment, using English as its main language.
What will you be doing?

 + Perform data analysis and reporting using Excel and PowerBI.
 + Provide support in IT services and infrastructure
 + Contribute to IT Service Management (ITSM) practices.
 + Participate in cost optimization and process improvement initiatives.
 + Work closely with international stakeholders in agile teams.


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