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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Coordinator - **Company:** Hyatt - **Location:** Amsterdam, Netherlands - **Salary:** €2,850.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Hard Disk Drives, Networking Basics, Virtual Local Area Networks, Wi-Fi Technology, Vulnerability Analysis - **Published:** July 22, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=573fef0f78b8f0b4 ## About the Role * Practical experience in IT support, with strong troubleshooting and customer-service skills. * Strong knowledge of network and Wi-Fi configuration for Windows and macOS devices. * Very good knowledge of Microsoft 365, Microsoft Teams and Windows clients. * Good understanding of network fundamentals, including switches, patching, VLANs and firewalls. * Confidence performing minor hardware repairs, such as replacing a hard drive, laptop battery, laptop screen or printer fuser. * A proactive, organised and flexible approach, with the ability to work independently. * Fluency in English. * The right to live and work in the Netherlands. Preferred * A background in hospitality and/or IT, ideally with experience in a hotel environment. * Knowledge of hotel technology, such as OPERA Property Management System, MICROS Simphony Point of Sale, VingCard key systems, payment terminals and interfaces, and telephone systems. * Knowledge of configuring CCTV systems, particularly Milestone. * Dutch-language skills. ## Description As IT Coordinator for our two Amsterdam properties, you will be the on-site first point of contact for Level 1 IT support. You will help colleagues and guests resolve technical issues, support the hotels' systems and infrastructure, and work closely with Hyatt's Shared Services Centre in Mainz, Germany., You will combine hands-on technical support with clear communication, a service-minded approach and strong troubleshooting skills. You will act as the Shared Services Centre's on-site eyes and hands and report to the Area Director of Finance. * Provide Level 1 technical support to colleagues, including user guidance, training, troubleshooting and procedure documentation. * Help guests connect their devices to the hotel guest Wi-Fi network. * Support the Shared Services Centre with infrastructure changes, software updates, upgrades and rollouts. * Escalate and coordinate issues with the Shared Services Centre, the Hyatt Service Desk in Chicago and third-party service providers. * Maintain safe, tidy and serviceable IT work areas and equipment. * Create dedicated networks for groups and events. * Support business continuity and disaster recovery tests, vulnerability scans and audits. * Contribute to the annual capital expenditure (CAPEX) budget for IT replacements. * Help ensure that the hotels' IT environments comply with Hyatt standards. * Conduct regular testing and provide clear feedback to management. ## Related Videos - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam) - [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)