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# Senior ITSM Entwickler Matrix42

- **Company:** CGI Group Inc.
- **Location:** Köln, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Windows PowerShell, Power BI, Software Engineering, SQL Databases, Systems Integration, Matrix42
- **Published:** July 22, 2026
- **Apply:** https://www.adzuna.de/details/5802966484

## About the Role

* Mehrjährige praktische Erfahrung in der Softwareentwicklung und/oder im ITSM-Umfeld
 * Sehr gute Kenntnisse in SQL und JavaScript, idealerweise Erfahrung mit Matrix42
 * Tiefes Verständnis von ITSM-Prozessen, Systemintegrationen und Schnittstellen
 * Strukturierte, eigenverantwortliche Arbeitsweise mit hohem Qualitätsanspruch
 * Kommunikationsstärke, Lösungsorientierung und Bereitschaft, technische Verantwortung zu übernehmen
 * Du sprichst und schreibst sehr gut Deutsch (mind. C1) und gut Englisch.

## Description

* Konzeption, Entwicklung und Customizing komplexer ITSM-Lösungen auf Basis von Matrix42
 * Technische Verantwortung für die Umsetzung fachlicher Anforderungen inkl. Architektur- und Designentscheidungen
 * Entwicklung und Optimierung von Workflows, Logiken, Oberflächen und Schnittstellen (JavaScript, SQL)
 * Sicherstellung von Stabilität, Performance und Weiterentwicklung der ITSM-Plattform
 * Technische Beratung von Stakeholdern sowie Mentoring von Junioren (optional: Automatisierungen mit PowerShell, Reports & Dashboards z. B. mit Power BI)


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