> Markdown version of [/jobs/ext/1372052-school-it-technician](https://www.wearedevelopers.com/jobs/ext/1372052-school-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # School IT Technician - **Company:** Croft MSP - **Location:** Hertford, UK - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Network Troubleshooting, Windows Servers, Windows Desktop, Data Logging, Software Troubleshooting, Information Technology, Gsuite, Firepower - **Published:** July 22, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8926e6c562a1d7c5 ## About the Role * A working knowledge of DHCP, DNS, Group Policy and Active Directory * Familiarity with setting up and deploying iPads and Chromebooks * Strong troubleshooting instincts and a genuine love of solving problems * The people skills to support non-technical staff and students with patience and clarity * A proactive, organised approach to managing multiple priorities * Previous experience in an education IT environment is a bonus, not a must You'll also need: * GCSEs or equivalent (preferred) * Windows Server experience and/or IT certifications such as CompTIA or Microsoft (advantageous) * An enhanced DBS and barred list check * A full UK driving licence and access to a car, If you're technically curious, detail-oriented, and want your work to make a real difference in a school every day, we'd love to hear from you. ## Description At Croft, we believe technology should work for our customers, not against them - and nowhere is that more important than in the schools we support every day. As a School IT Technician, you'll be the on-the-ground expert keeping a school's IT systems running smoothly, so teachers can teach and students can learn without disruption. You'll take ownership of the day-to-day technology that powers the classroom - from Windows PCs and iPads to Chromebooks and Google Workspace - while acting as the vital link between the school and Croft's wider engineering team when things need extra firepower. What you'll be doing * Providing onsite support for the school's IT systems, networks and end-user devices * Carrying out proactive and reactive maintenance on hardware, operating systems and core applications * Monitoring and troubleshooting network and system performance, escalating where needed * Managing accounts and permissions in Active Directory and Google Workspace * Deploying and configuring Windows PCs, iPads and Chromebooks for staff and students * Keeping accurate records of IT assets, software licences and configuration changes * Logging, updating and resolving tasks and incidents within SLA * Working alongside school IT staff and Croft engineers to resolve more complex issues * Upholding safeguarding and data protection standards in everything you do * Supporting the wider Education Service desk or Croft Professional Services/IT Service Desk when not on-site What you'll bring * Experience supporting Windows Desktop and Windows Server environments ## Related Videos - [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Developers Communities in San Francisco - WeAreDevelopers LIVE from Corgi Cafe](https://www.wearedevelopers.com/videos/2144-developers-communities-in-san-francisco-wearedevelopers-live-from-corgi-cafe) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking)