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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Corporate IT & Technology Solutions - **Company:** Dotdigital Group Plc - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Azure, Cyber Security, Identity and Access Management, IT Management, Information Technology Operations, Procurement Software, Systems Integration, Cloud-native Network Functions (CNF), Information Technology, Zendesk, Cisco - **Published:** July 22, 2026 - **Apply:** https://www.totaljobs.com/job/head-of-technology/dotdigital-group-plc-job107721815 ## About the Role We are seeking an experienced IT leader with a track record of defining and delivering IT strategies in global/multi-site organisations. You will lead and inspire a high-performing IT team, partnering with executives and department heads. This role combines vision and execution: evolve our IT operations, drive transformation, and champion operational excellence across our international offices., * Proven senior experience leading Corporate IT / ICT in complex, multi-site/global business environments. * Demonstrable expertise in strategic IT operations, team leadership, budgeting, and vendor management. * Track record of successfully delivering transformation, standardisation, or IT modernisation projects. * Hands-on knowledge of Microsoft 365, Azure, device management, and enterprise IT operations (Windows, macOS environments, cloud networks). * Strong business partnering, stakeholder management, and communication skills. * Deep commitment to customer service and operational excellence. * Experience managing or auditing to regulatory frameworks (ISO 27001, ITIL), and working closely with Information Security. * Experience leading and supporting remote-first, international user bases. Bonus points for * Experience with M&A IT integration or complex change management. * Enterprise-scale service desk operations, ZenDesk. * Microsoft, Cisco or ITIL certifications., We respond with a positive, can-do attitude ## Description * Strategy & Leadership : Set the direction and vision for Corporate IT; champion technology's role as an enabler of company and product strategy. * Transformation : Standardise and optimise our IT operating model and processes, leveraging best practices from enterprise environments. * Scale : Ensure IT is an innovation partner, supporting our business through growth, M&A, and organisational change. * Operations Excellence : Run a robust, user-experience focused IT helpdesk and infrastructure that delivers world-class support and meets business needs 24/7. * Business Partnership : Collaborate cross-functionally to deeply understand requirements, building IT solutions that empower our workforce and drive client success. What you'll do: Leadership & People * Lead, mentor, and develop a multinational IT team (currently 6), growing capability, culture, and business alignment. * Instil accountability for SLAs, service standards, and ongoing innovation. * Manage recruitment, coaching, and talent development for the team. IT Operations & Service Delivery * Own our global, cloud-first Corporate IT infrastructure (Microsoft 365, Azure, networking, telephony, endpoints). * Partner with InfoSec to maintain and improve IT security practices and compliance. * Oversee all aspects of device, identity, and access management; deliver seamless user onboarding/offboarding. * Ensure the highest levels of user satisfaction by driving continual improvement and proactive support with a key focus on user experience. Strategy, Transformation & Projects * Design and deliver global IT strategies, aligning technology with business goals and future needs. * Lead or sponsor IT projects-including service transitions, new tools rollouts, integration/M&A projects, or DR/BCP planning. * Introduce and embed process improvements, innovation, and automation for scale and consistency. Financial & Vendor Management * Direct and optimise a significant IT budget (multi-million pound scope); report, forecast, and drive ROI. * Own IT procurement, vendor selection, contract negotiations, and supplier performance management. * Oversee IT asset management, lifecycle planning, and refresh cycles. ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)