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# Data Center IT Operations Technician

- **Company:** Tellusicom INC
- **Location:** Ashburn, VA, United States
- **Experience:** Starter
- **Salary:** $48,000.0 - $56,400.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Data Centers, Dynamic Host Configuration Protocol, Domain Name System (DNS), Information Technology Operations, Networking Hardware, Virtual Private Networks (VPN), Linux Servers, TCP/IP, Virtual Local Area Networks, Network Routers, Gestionnaire Libre De Parc Informatique (GLPi), Firewalls (Computer Science), Servicenow
- **Published:** May 23, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ec95c70f2c80979c

## About the Role

Do you have experience in Firewall?, * 0-1+ years of experience in IT support, Help Desk, NOC, Field Support, hardware, network, or system support.

 * Basic knowledge of Windows/Linux Server, TCP/IP, DNS/DHCP, VLAN/VPN, switches, routers, firewalls, fiber optics, and structured cabling.
 * Familiarity with ServiceNow, Jira, GLPI, SOP/EOP, or SLA processes is a plus.
 * Ability to communicate operational updates and escalations in English; Chinese is a plus.
 * Willingness to work on-site, in shifts, and in emergency response situations.

## Description

We are seeking a Data Center IT Operations Technician to support daily operations in a mission-critical data center environment. This role involves monitoring, troubleshooting, equipment installation, ticket handling, and operational support while following security, safety, and operational procedures., * Perform routine inspections, alarm response, ticket handling, and basic troubleshooting.

 * Support server and network device verification, cabling, labeling, PDUs, and asset tracking.
 * Assist with rack-and-stack, OS installation, hardware replacement, patching, and cable management.
 * Update tickets, operation records, and shift handovers according to SOPs/EOPs.
 * Support maintenance activities, device upgrades, configuration changes, and project implementation.
 * Escort vendors and contractors during on-site activities when required.


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