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# Desktop Support Technician - IT

- **Company:** Service, Llc
- **Location:** Charlotte, NC, United States
- **Salary:** $49,920.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** Network Troubleshooting, Remote Desktop Services, Information Technology
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f8b84da4d5f4052f

## About the Role

* B.S. in Computer Science, or STEM related education, or equivalent experience. Our team values real world experience
 * Experience with managing devices remotely using Remote Desktop Sessions.
 * Experience with WindowsM365 administration.
 * Experience with setting up basic LAN networks.
 * Must be able to multi-task.
 * Must be able to work without direct daily supervision.
 * A team player looking to accomplish company goals with hard work and a positive attitude.

## Description

This is an in-office role, with office attendance required at our Charlotte Warehouse. This role will be second shift. Some flexibility may be required if emergencies arise.

The Desktop Support Technician will be responsible for providing critical IT support for our employees., * Respond to all IT Help Desk communications to resolve issues.

 * Perform network troubleshooting issues.
 * Perform M365 administration remotely.
 * Update internal users' software and applications.
 * Work together as a team with the IT Department to accomplish goals.
 * Develop training material for employees on new hardware and software.


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