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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Support Specialist - **Company:** Seacoast Church - **Location:** Charleston, SC, United States - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Systems, Relational Databases, Issue Tracking Systems, Software Tools, SQL Databases, Data Management, GPT - **Published:** July 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bff84fe4f4a902a4 ## About the Role * Strong customer service and communication skills. * Computer and technical skills required. * MinistryPlatform experience or another ChMS/CMS is helpful. * Experience in SQL and relational databases required. * Experience using AI tools to support day-to-day workflows and/or development. * Highly detailed and organized. * Self-motivated and able to work independently. * Periodic travel to campuses is required. * Knowledge of how to keep data consistent and accurate. * Live and drive Seacoast cultural values to Love God. Love People. Make it Better. And Have a Good Attitude. ## Description Hours: Full time, 40 hours/weekly Reports to: Director of Data Management The Mission: Seacoast Church is on mission to help others Find God, Grow their Faith, Discover their Purpose, and Make a Difference. The Data Support Specialist serves our staff in maximizing the possibilities of the church's data management systems., * Supports the day-to-day operations of Seacoast Church management system (Ministry Platform) and other 3rd party systems to equip the Seacoast staff with better service to the congregation and ministries. * Create a customer-focused experience in every interaction with staff and attendees, both verbal and in writing, taking the extra step to be welcoming and go above and beyond in the response. * Daily triage of support tickets coming to the Data Team as the primary support ticket agent, coaching and providing direction to staff for resolving current and future requests, and working to resolve tickets independently. * Project manage the ticketing system, reassigning advanced tickets to appropriate team members, and ensuring proper follow up of all tickets. * Assists with the Data Team's projects to better utilize the church's data systems. * Maintain the Data Team's documentation and knowledgebase support articles. * Thoughtfully leverage AI tools (e.g., ChatGPT, Claude) to work more efficiently drafting and maintaining knowledgebase articles, summarizing and prioritizing tickets, and streamlining routine data tasks while applying sound judgment about when AI output needs to be verified before it is trusted or applied to church data. * Use AI-assisted tools to help write, review, and troubleshoot SQL queries and scripts, validating results for accuracy before making changes. * Help the Data Team identify, test, and improve practical AI-assisted workflows that speed up response times and enhance the staff and attendee experience. * Support some administrative functions with the weekly Data Team Call, on-call schedule, and scheduling meetings. * Available weekends and after hours for pre-scheduled on-call Data Team support of church events, as well as some large all-call church events periodically throughout the year. * Participate in the ChMS user community to learn strategies and ideas from other churches to improve the user experience and effectiveness of ChMS. * General administrative duties as needed. ## Related Videos - [Automated MS SQL Server database deployments with dacpacs and Azure DevOps](https://www.wearedevelopers.com/videos/334-automated-ms-sql-server-database-deployments-with-dacpacs-and-azure-devops) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Beyond SQL Generation: How to Teach Agents What Your Database Actually Means](https://www.wearedevelopers.com/videos/100127-beyond-sql-generation-how-to-teach-agents-what-your-database-actually-means) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 129 - Now that's what I call private data!](https://www.wearedevelopers.com/magazine/468-dev-digest-129-now-that-s-what-i-call-private-data) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [WeAreDevelopers Dev Digest Issue 116 - The new search wars…](https://www.wearedevelopers.com/magazine/445-wearedevelopers-dev-digest-issue-116-the-new-search-wars) - [Dev Digest 131 - AI'm not sure about OSS](https://www.wearedevelopers.com/magazine/472-dev-digest-131-ai-m-not-sure-about-oss)