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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Logo Brands Inc - **Location:** Franklin, TN, United States - **Experience:** Starter - **Salary:** $50,000.0 - $60,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Software Applications, Microsoft Azure, Networking Hardware, Microsoft SQL Server, Windows Servers, Virtual Desktops, Citrix Systems, Windows PowerShell, Microsoft SharePoint, SQL Databases, Virtualization Technology, Computer Equipment, Information Technology, Performance Monitor - **Published:** July 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=93681695d39f290b ## About the Role * A 2-4 year degree in Computer Science, Information Technology, or similar experience. * 1-2 years of experience in IT Support. * Exceptional ability to provide technical support and resolve queries. * In-depth knowledge of computer hardware, software, and networking. * Ability to determine IT needs and train end-users. * Proficiency and basic troubleshooting knowledge with the following software and systems: * Windows 11, Windows Server, Microsoft SQL * Microsoft 365, Exchange, Active Directory, SharePoint and Azure * Virtualization platforms such as Azure Virtual Desktop, Citrix, AWS * Enterprise backup and Disaster Recovery platforms * Basic Powershell/SQL scripting proficiency desired * Experience in supporting of ERP and EDI systems and software desired * Experience in documenting processes and monitoring performance metrics. * Knowledge of database maintenance and system security. * Ability to keep up with technical innovation and trends in IT support. Personal Skill Expectations: * Exceptional interpersonal and communication skills. * Self-Starter and willingness to constantly learn. * Detail orientated and process driven. ## Description warehouse space here in middle TN. We currently sit as the #1 licensee for hard goods sports products. We are looking for an IT Support Specialist to join our team. This position will work alongside our existing IT team primarily on the implementation and support of hardware, software and related infrastructure. The ideal candidate will have 1 to 2 years of related IT experience and a willingness to gain advanced learning in IT infrastructure and support. As the Company grows, this person should have a strong desire to grow with the company. IT Support Specialist Responsibilities: * Providing IT assistance to staff. * Training end-users on hardware and software functionality. * Workstation setup, configuration and end-to-end support. * Server and network hardware install, clean-up, monitor and configuration. * Resolving helpdesk tasks and tickets while meeting SLAs. * Monitoring hardware, software, and system performance metrics and troubleshooting issues. * Updating computer software, as well as upgrading hardware and systems. * Documenting processes and performing diagnostic tests. * Keeping track of technological advancements and trends in IT support. ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)