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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** Deciphex - **Location:** Exeter, UK - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Cyber Security, Issue Tracking Systems, IT Management, Information Technology Operations, Virtual Private Networks (VPN), Microsoft Office, Network Architecture, Routing, Software Systems, Virtual Local Area Networks, Wide Area Networks, Network Routers, Firewalls (Computer Science), Information Technology, Performance Monitor, Gsuite, Network Server, Cisco - **Published:** July 22, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=53b4a12640d1af06 ## About the Role * Bachelor's degree (or higher) in Computer Science, Information Technology, or a related field * 3+ years of professional IT experience in systems administration or IT operations * Proven experience managing enterprise LAN/WAN networks and infrastructure * Skilled in administration of Office 365 and/or Google Workspace platforms * Experience with NAS storage systems, routers, firewalls and VPN configuration * Experience with Cisco/Meraki networking * Knowledge of routing, VLANs and network infrastructure (training will be provided) * Experience in an ISO 27001-certified environment is highly desirable Technical Competencies * Proficient in configuration, troubleshooting and maintenance of hardware and software systems * Familiarity with ITSM tools, ticketing systems and performance reporting * Strong understanding of IT policies, SLA development and incident management processes * Experience managing Google Workspace Enterprise or equivalent systems is a distinct advantage Interpersonal & Leadership Skills * Excellent communication skills (written and verbal), able to translate technical issues for non-technical audiences * Proven organisational, analytical and problem-solving abilities * Confident, collaborative and able to lead by example * Strong time management and prioritisation in a fast-paced, sometimes ambiguous environment * End-user focused with a commitment to excellent internal customer service * Willing and able to travel to both Oxford and Exeter as required * Willing to work occasional weekends for planned network upgrades Why Join Us Across the IT team, you'll have real autonomy, we hire people we trust to get on with the job, not people we watch over. Things break, and when they do, you're the one who fixes them; that's how you learn fastest. There's no blame culture here, just a team that backs each other and genuinely enjoys solving the puzzle. If you love fixing things and want a role with variety, ownership and a clear path to grow, we'd like to hear from you. ## Description Deciphex is growing fast, we're looking for a Systems Administrator to join the team, take real ownership of day-to-day IT operations across both locations, and help us move from constantly firefighting to getting ahead of the curve. You'll be responsible for maintaining and optimising our IT infrastructure, resolving ServiceDesk tickets, and ensuring seamless technical support for employees and partners across both sites. You'll work closely with our IT team in Ireland and report into a manager who's genuinely looking to develop people as the team grows. What You'll Be Doing Systems Administration & Infrastructure Management * Maintain IT infrastructure (servers, networks, communication systems, endpoints) and ensure optimal performance * Install, maintain and configure hardware and software systems according to company policies * Perform routine maintenance, inspection and testing of network and server systems * Maintain and configure Information Security software, managing incidents alongside the Incident Management team * Manage equipment logistics, including incoming/outgoing shipments and asset register maintenance * Work with the accounts team to stock technical equipment and accessories as required * Identify process improvements to reduce recurring IT requests and enhance system efficiency * Assign and monitor tickets, ensuring appropriate prioritisation and escalation * Work with the IT Operations Specialist to rationalise costs and maintain cost-effectiveness across IT services * Build best practices and standards to enhance ServiceDesk excellence and user satisfaction * Support network upgrades and infrastructure changes - sometimes carried out over weekends to minimise downtime User Support & Collaboration * Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners * Onboard and offboard staff members, ensuring proper setup and removal of access rights * Configure devices and train new staff members during onboarding * Offer advice, coaching and technical training to associates on effective use of IT resources * Liaise and collaborate with core teams to support overall business goals * Maintain excellent relationships with vendors and third-party service providers Compliance, Governance & Continuous Improvement * Maintain and enforce IT policies and procedures in line with regulatory, quality and information security standards (e.g., ISO 27001) * Proactively identify opportunities for improvement across systems administration and support functions * Ensure all activities align with company policies, IT governance and security best practices ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)