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# Helpdesk Administrator

- **Company:** Servio Limited
- **Location:** Basingstoke, UK
- **Experience:** Experienced
- **Salary:** £26,000.0 - £28,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Office
- **Published:** July 22, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=a47fd8dca711bb34

## About the Role

Excellent telephone manner is essential as is attention to detail.

This is a busy and varied role and the successful candidate must be able to prioritise and act in a quick and professional manner with all eventualities., * GCSE or equivalent (preferred), * Office/Computer: working on a service desk is essential with 5 years experience (required), * Customer service: 3 years (required)

## Description

Administrative duties include, answering the telephone, and booking in works with customers, processing of engineers reports and updating customer databases, sharing a busy "in-box" and answering customer queries.


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