> Markdown version of [/jobs/ext/1377290-desktop-technician](https://www.wearedevelopers.com/jobs/ext/1377290-desktop-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technician - **Company:** ASCENT SERVICES GROUP LLC - **Location:** Charlottesville, VA, United States - **Experience:** Starter - **Salary:** $37,440.0 - $41,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Desktop Computing, Graphics Software, Virtual Private Networks (VPN), Networking Basics, Software Asset Management, Software Deployment, Software Engineering, Computer Equipment, Information Technology, Laptops, Network Server - **Published:** July 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f6fda3cc1f0de79f ## About the Role CompTIA A+ (preferred) 1 - 3 years' experience supporting Windows7/Win10/365 desktop/laptop PCs. Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs. Experience installing software, patches, updates on Desktops, Laptops, Servers Experience troubleshooting basic network, software, printing problems. Customer Service Experience a must! ## Description Respond to requests for technical assistance via phone or electronically (tickets). Educate end-users on how to resolve various hardware and software problems. Diagnose and resolve technical hardware and software issues. Track and route problems and requests and document resolutions. Stay current with system information, changes, and updates. Setup new user hardware/ software. Maintain hardware and software inventory. Clone computer using imaging software; maintain clone images. Provide technical assistance for all printers and scanners. Provide technical assistance to users for network, VPN, web-based portal and wireless issues. Escalate incidents to IT Network Administrators, Business Analysts or Developers when appropriate. ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)