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# IT Servicetechniker 2nd Level Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Zwickau, Germany
- **Salary:** €36,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Office Suite, Laptops
- **Published:** July 22, 2026
- **Apply:** https://www.adzuna.de/details/5520435158

## About the Role

* Eine abgeschlossene IT-Ausbildung (z. B. IT-Systemelektroniker, Fachinformatiker) oder vergleichbare Qualifikationen
 * Erfahrung im IT-Support (Hard- und Software, idealerweise Onsite)
 * Gute Kenntnisse in Windows 10/11, Microsoft Office und Standard-Hardware
 * Strukturierte Arbeitsweise
 * Gute Deutsch- und Englischkenntnisse
 * Führerschein Klasse B, sowie Reisebereitschaft

## Description

* Installation und Konfiguration von IT-Arbeitsplätzen (PCs, Notebooks, Smartphones, Drucker)
 * Durchführung von Fehleranalysen und Hardware-Reparaturen einschließlich Garantieabwicklung
 * Bearbeitung von Tickets im System und Dokumentation der Arbeitsschritte
 * Betreuung von Windows-Systemen und gängigen Office-Anwendungen
 * Mitwirkung bei Rollouts, Inbetriebnahmen und IT-Projekten
 * Unterstützung bei standortübergreifenden Einsätzen nach Bedarf


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