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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Data Operations - **Company:** Ofgem - **Location:** Cardiff, UK - **Experience:** Expert - **Salary:** £60,104.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Microsoft Azure, Continuous Integration, Data as a Services, Information Engineering, Machine Learning, Open Source Technology, DataOps, Azure Data Factory, Azure Synapse Analytics - **Published:** July 22, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5809996992 ## About the Role This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. ## Description As the Head of Data Operations at Ofgem, you will lead a data operations team to provide effective reactive and ongoing support within data services, continuously improving data operations in support of broader organisational priorities., You will be responsible for: * Overseeing a team of operations engineers including senior data operations, machine learning and analytics colleagues, inspiring best practice for operations engineering of data products and services within your team * Building a data operations engineering capability by providing technical leadership and career development for your team, instilling a culture of continuous integration, support and deployment across environments (MS Azure, Azure DevOps, open-source technologies, Azure Data Factory, Azure Synapse Analytics) * Contributing to strategy development, working with other senior team members to identify, plan, develop and deliver data services that meet Ofgems broader objectives * Overseeing the implementation of monitoring and support for the data platform to allow robust and reliable access to relevant data for Analytics, Data Science, AI and Business Intelligence Systems * Ensuring data quality while overseeing the development and optimisation of effective reactive support and continuous improvement for the infrastructure of the cloud data platform Person specification What we are looking for: Essential * Strategic leadership in building and improving a data operations capability * Expertise in delivering effective data support services, overseeing implementation of scalable data operations solutions and continuous improvement in a modern cloud environment * Proven leadership of high performing technical teams and communities including senior engineers * Strong stakeholder communication and influence including executive level communication with both technical and non-technical stakeholders * Deep understanding of how to implement data governance policies, service support and quality assurance Desirable * Thought leadership in data engineering, innovation or emerging technologies * Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications This is an opportunity to play a significant role in Ofgemsjourney,as part of a newly formed and high-performing team that isshaping a critical governmentorganisationat a time when its work has never been more important., We'll assess you against these behaviours during the selection process: * Leadership * Communicating and Influencing * Managing a Quality Service * Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: * You will be asked to conduct a presentation during your interview. Details of the presentation will be included in the invitation to interview., At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. 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