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# Microsoft Dynamics 365 CRM Lead Consultant

- **Company:** Burton Recruitment
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Salary:** £50,000.0 - £75,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Dynamics CRM, Microsoft Dynamics
- **Published:** July 22, 2026
- **Apply:** https://www.reed.co.uk/jobs/microsoft-dynamics-365-crm-lead-consultant/57149450

## About the Role

* Proven commercial experience delivering Microsoft Dynamics 365 Customer Engagement (CRM) solutions.
 * Strong expertise across the Microsoft Power Platform.
 * Experience working with AI capabilities within the Power Platform, including Copilot.
 * Previous experience delivering customer workshops and training sessions.
 * Excellent communication and stakeholder management skills.
 * Ability to translate business requirements into practical technical solutions.
 * Microsoft PL-900 certification or equivalent knowledge.

Desirable Skills

 * Microsoft PL-600 certification.
 * Experience leading consultancy engagements.
 * Strong organisational and time management skills.
 * Ability to work independently while contributing to a collaborative team.
 * Excellent analytical and problem-solving skills.
 * High attention to detail and a proactive approach to delivery.

## Description

* Lead the delivery of Microsoft Dynamics 365 CE and Power Platform projects.
 * Gather and analyse business requirements through stakeholder workshops.
 * Design and configure Dynamics 365 CRM solutions aligned to business needs.
 * Act as the subject matter expert for the Microsoft Power Platform.
 * Deliver customer demonstrations, workshops and end-user training.
 * Support solution enhancements and continuous improvement initiatives.
 * Ensure projects follow structured development and deployment processes (Development, UAT and Production).
 * Collaborate closely with Project Managers, Consultants and Technical teams.
 * Manage multiple projects while maintaining excellent customer communication.
 * Promote best practice and high-quality solution delivery throughout implementations.


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