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# IT Site Analyst

- **Company:** Ann's Choice by Erickson Senior Living
- **Location:** Warminster, PA, United States
- **Experience:** Experienced
- **Salary:** $63,000.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Web Applications, Tablet Computers, Information Technology
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d6da418b21506282

## About the Role

* Minimum 3 years of relevant experience; education will be considered in lieu of experience.
 * Job-related technical certifications such as CompTIA A+ are strongly preferred. Ongoing pursuit of certifications is considered evidence of continuous learning.
 * CompTIA A+ certification required within 6 months of employment

## Description

Join our team as an IT Support Analyst at our award-winning Senior Living Community, providing on-site technology support to residents and staff. You'll assist with technical issues, handle equipment, and collaborate with your team while being on-call for occasional after-hours events. Training on various technologies will be provided, with some travel to other Erickson Senior Living locations., * A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values

 * Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
 * PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
 * 401k for all team members 18 and over with a company 3% match
 * Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
 * Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
 * Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
 * Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!

.

How you will make an impact

 * Act as the key liaison between the IT department and community or corporate locations to ensure effective communication and support.
 * Provide Tier 2 technical support for various devices, including computers, tablets, phones, point-of-sale systems, printers, and network applications.
 * Support information security initiatives by educating customers, identifying compliance concerns, and mitigating identified risks.
 * Engage with staff and business partners regularly to address unmet technology needs and identify improvement opportunities.
 * Take a leadership role in onsite support projects and assist project teams with business and IT initiatives.
 * Manage the IT asset lifecycle, including procurement, deployment, tracking, maintenance, sanitization, and disposal.
 * Provide support through Erickson Resident Computer Services (ERCS), community computer clubs, and resident computer labs while maintaining relationships with service vendors.


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