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# Operations Engineer, BizTech

- **Company:** Airbnb
- **Location:** San Francisco, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $136,000.0 - $160,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Artificial Intelligence, Airflow, Amazon Web Services, Bash Shell, Continuous Integration, Database Queries, Elasticsearch, Github, Python (Programming Language), Networking Basics, Octopus Deploy, Prometheus, Salesforce.Com, SQL Databases, Tableau (Software), TypeScript, Datadog, Scripting, Okta, Grafana, Atlassian Tools, Amazon Simple Queue Service (SQS), Oracle Cloud Infrastructure, Workday, Cisco, Jenkins, Golang
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=40f9eb2ccac23ae0

## About the Role

* 3+ years of experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog, ElasticSearch)
 * 3+ years working with data querying and pipelines (e.g., SQL, Airflow, Trino, SQS)
 * Working knowledge of network fundamentals and hardware (e.g., Cisco, Palo Alto)
 * Experience with Infrastructure as Code
 * Hands-on experience with CI/CD and automation tooling (e.g., Jenkins, ArgoCD, GitHub Actions) across AWS, GCP, or Oracle Cloud
 * Comfort working in ticket/workflow-driven environments using Jira and Confluence
 * Experience supporting enterprise SaaS tools (e.g., Salesforce, Workday) and SSO/identity integration (e.g., Okta) is a plus

## Description

* Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect
 * Participate in a rotating on-call and incident response schedule, including weekends, troubleshooting and documenting issues in real time
 * Build and maintain monitoring dashboards (Tableau, Superset, Grafana) that track service health, availability, and data quality, flagging gaps as they emerge
 * Use AI-assisted tools (e.g., Claude, Copilot) to speed up triage, root-cause analysis, scripting, and documentation - while knowing when a problem needs hands-on judgment instead
 * Write and maintain code in general-purpose languages (Python, Go, JavaScript, TypeScript, Bash) to automate operational workflows
 * Partner with global stakeholder teams to drive issues to resolution


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