> Markdown version of [/jobs/ext/1380518-it-technician](https://www.wearedevelopers.com/jobs/ext/1380518-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Technician

- **Company:** SL America
- **Location:** Clinton, TN, United States
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Networks, Desktop Computing, Microsoft Desktop Optimization Pack, Microsoft Office, Software Project Management, Peripherals, Computer Equipment, Information Technology
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=34613afc684d05d0

## About the Role

* Associate's Degree in related field or 2 years combination of education and applicable IT experience

Knowledge, Skills and Abilities

 * Proficient in Microsoft Desktop Operating Systems and MS Office Software

 * Possess ability to communicate to all levels using excellent written and verbal communication skills

## Description

* Responsible for the installation, support, and maintenance of desktop and laptop computer systems, peripherals and software to ensure optimal workstation performance.
 * Tier 1 Support for Helpdesk
 * Assist in integrating computer equipment and peripherals to manufacturing equipment.

Responsibilities

 * Required to wear appropriate personal protective equipment at all times.
 * Works under general supervision to support computer systems, software and peripherals, as directed, including documenting, installing, diagnosing, repairing, maintaining, and upgrading computer hardware and software.
 * Provides training and support to end users and staff on computer and software operation.
 * Documents, maintains, analyzes and repairs desktop software, computer systems, peripherals, and local and network printers.
 * Responds to telephone calls, emails, on-line Helpdesk tickets and personnel requests for computer support in a timely manner,
 * Communicates status or progress of any outstanding issues in a timely manner to affected group(s).
 * Researches and resolves desktop hardware and software related problems, collaborating with senior desktop technicians, network and system administrators or application analysts for more complex issues.
 * Creates, tests, and maintains procedures for desktop hardware and software management, suggesting improvements to current procedures as needed.
 * Maintains current knowledge of plan executables, and responds to crises in accordance with business continuity and disaster recovery plans.
 * May assist with the research and evaluation of computer products in support of PC procurement and development efforts.
 * May assist with developing long-term strategies and capacity planning for meeting future desktop computer hardware needs.
 * May assist in development of business continuity and disaster recovery plans.
 * Possess the ability to use the computer system for basic departmental functions.


## Related Videos

- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge)
- [Back(end) to the Future: Embracing the continuous Evolution of Infrastructure and Code](https://www.wearedevelopers.com/videos/440-back-end-to-the-future-embracing-the-continuous-evolution-of-infrastructure-and-code)
- [DOOM on Neurons, Training AI with Harry Potter & Robots Watching YouTube - Zoran Jambor](https://www.wearedevelopers.com/videos/1823-doom-on-neurons-training-ai-with-harry-potter-robots-watching-youtube-zoran-jambor)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)