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# Senior IT Support Engineer

- **Company:** National Vehicle Distribution
- **Location:** Bristol, UK
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, Amazon Web Services, Cloud Computing, Data Migration, Dynamic Host Configuration Protocol, Domain Name System (DNS), IT Management, Virtual Private Networks (VPN), Salesforce.Com, Software Systems, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Wi-Fi Technology, Scripting, Tablet Computers, Firewalls (Computer Science), Information Technology, Gsuite
- **Published:** July 22, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=d2c8dbb3607c47f3

## About the Role

We are seeking a high-caliber, Senior IT Support Engineer to join our team in Southampton. This role is designed for a technical "self-starter" who excels at mastering complex, unfamiliar systems at pace. Experience in Logistics, Supply chain and/or Manufacturing industry is highly desirable., * Advanced Networking: Deep understanding of TCP/IP, VLANs, DNS, and DHCP. Experience configuring enterprise-grade switches and firewalls.

 * Administration: Proven experience with Google Admin Console.
 * Agile Learning: A documented track record of "getting up to speed" quickly with complex, proprietary, or legacy software systems.
 * Automation: Demonstrable proficiency in scripting for system administration

Experience Soft Skills

 * Seniority: Significant experience in a Senior IT Support or Infrastructure role, preferably within fast-paced sectors like Logistics, Transport, or Manufacturing.
 * Autonomy: Ability to operate with minimal supervision, managing your own schedule and projects across multiple sites.
 * Communication: The ability to translate complex technical concepts into "plain English" for non-technical stakeholders and workshop staff., * A Third-level qualification (Degree) in IT Management, Computer Science, Network Engineering, or a related technical field.
 * Relevant certifications (e.g., AWS Certified SysOps, CCNP, or Google Professional Workspace Administrator) are highly desirable.

## Description

* Rapid System Adoption: Quickly gain a deep understanding of bespoke and complex internal systems, becoming the subject matter expert (SME) for site-specific applications.
 * Networking Connectivity: Ownership of site networking (LAN/WAN, Wi-Fi, VPNs, and Firewalls). Troubleshoot complex connectivity issues and ensure robust link stability between UK sites.
 * Hardware Ecosystem: Manage the full hardware lifecycle, from phones, tablets and laptops to specialized industrial peripherals and workshop-specific tech.

Cloud, CRM Advanced Administration

 * Google Workspace (Enterprise): Full-cycle administration, including advanced security protocols, OU management, and complex data migration.
 * Salesforce: Account administration and basic troubleshooting of issues in salesforce CRM.
Strategy Logistics

 * Operational Priority: Assess and mitigate risks to business continuity, prioritising critical workshop and transport operations that impact the bottom line.
 * UK Site Support: While based in Southampton, you will provide occasional on-site expertise at other UK locations to lead infrastructure upgrades or resolve high-impact issues.


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