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# Field Service Supervisor

- **Company:** Kinsley Group
- **Location:** Levittown, PA, United States
- **Experience:** Expert
- **Salary:** $91,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Inventory Management Software
- **Published:** July 22, 2026
- **Apply:** https://www.disabledperson.com/jobs/73797100-field-service-supervisor

## About the Role

* High school diploma (or equivalent), relevant technical training or previous experience accepted
 * Must reside within the posted geographical area or be willing to relocate at own expense
 * Previous experience working on 8.5kW - 2,500kW generators
 * Prior leadership experience preferred
 * Valid driver's license and ability to obtain OSHA certification and DOT medical card
 * Possess a strong customer services focus with good verbal and written communication skills
 * Proficient with general computer skills and mobile dispatch software, including but not limited to Microsoft Outlook.
 * Strong mechanical and electrical troubleshooting skills
 * Ability to work in a productive manner in all types of weather conditions and environments
 * Ability to work a flexible schedule, including nights, weekends and on call hours as required

## Description

Technical Responsibilities

 * Perform mechanical and electrical preventative maintenance, diagnostics and troubleshooting with ability to independently repair units. Also, the ability to perform startups on offsite industrial and residential power generation equipment
 * Provides emergency/unscheduled repairs of power generation equipment (alternator assemblies, engines, automatic transfer switches, switchgear, load banks and control systems)
 * Diagnose problems/troubleshoot, replace or repair parts, test and make adjustments
 * Reads/interprets equipment manuals, wiring diagrams and work orders to perform maintenance and service
 * Use a variety of hand/power tools and electrical test equipment in performing duties to detect faulty parts and submit repair quotes electronically
 * Operate a company service vehicle and perform routine inspection on assigned equipment/vehicles
 * Complete reports, accept assignments, communicate internally and externally via computer-based systems
 * Manage physical inventory of parts and fluids, as well as computerized inventory system
 * Travel and transport of tools, supplies and equipment by vehicle and independently to customer sites, including but not limited to: remote wooded locations, elevated locations with only stair access or elevator accessibility, rooftops, farms, waste water treatment plants, and residential sites - both urban and rural

Leadership Responsibilities

 * Assist Operations Manager with direct supervision of technicians as it relates to daily operation and overall performance
 * Continuously sets the example for others to follow as it relates to safety, technical skills, training, communications, company policy and professional appearance and attitude
 * Assists with training and development plans for Field Service Technicians, including but not limited to evaluating skills and mentoring technicians
 * Assist in coaching, rewarding and evaluating Field Service Technicians. Including but not limited to, providing input and communicating performance evaluations, recommending merit increases and issuing discipline
 * Ensure adequate field coverage by coordinating backfills for any gap in emergency response or on call coverage
 * This position requires 24/7 availability for technical assistance and emergency service calls both within local markets and throughout the company's service territory
 * Assists with dispatch planning to insure most economical use of time and equipment


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