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# IT Support Technician (Part-Time)

- **Company:** Epic Health Partners
- **Location:** Danville, VA, United States
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Tools, Software Engineering, Information Technology
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b9602a5165d928ab

## About the Role

* Basic knowledge of computer hardware, Windows operating systems, and common software tools
 * Ability to troubleshoot routine issues with minimal guidance
 * Strong customer service and communication skills
 * Ability to follow instructions, document tasks, and escalate concerns appropriately
 * Reliability, professionalism, and willingness to learn
 * Previous IT support experience (paid or volunteer) preferred but not required

## Description

EPIC Health Partners is seeking a part-time IT Support Technician to provide hands-on technical assistance across the organization. This role is ideal for someone with foundational IT knowledge who can troubleshoot common hardware and software issues, support staff with day-to-day technology needs, and assist with basic workstation setup and maintenance. This position offers flexible scheduling (15-20 hours per week) and is well-suited for an early-career IT professional or student seeking real-world experience in a healthcare environment., * Set up desktops and laptops, including monitors, docking stations, and peripherals

 * Install, update, and configure software on employee workstations
 * Troubleshoot basic technical issues such as system slowness, frozen applications, or device connectivity
 * Perform routine maintenance on computers and equipment
 * Assist with desk phone setup, voicemail configuration, and basic call-handling troubleshooting
 * Provide support for printers, copiers, and scanners, including resolving paper jams, reconnecting devices, and replacing toner
 * Help staff with common software issues including login problems, error messages, password resets, and basic application support
 * Coordinate with vendors regarding IT and Facilities maintenance needs
 * Escalate more complex issues to senior IT staff when appropriate


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