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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Bilingual Mandarin IT Engineer - **Company:** Gigacloud Technology(USA) Inc. - **Location:** El Monte, CA, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Application Programming Interfaces (APIs), Cloud Computing, Information Systems, Computer Programming, Relational Databases, Software Debugging, Distributed Systems, Networking Hardware, Internet Communications, PostgreSQL, MySQL, Network Configuration and Change Management, Network Connections, SQL Databases, TCP/IP, Transact-SQL, Network Routers, Cloud Platform System, Information Technology, Data Analytics, Api Design - **Published:** July 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2398fe87a928448d ## About the Role Ability to work effectively in a team and independently with minimal supervision. Strong understanding of cloud computing principles and production applications in cloud environments. Knowledge of programming concepts, API design, and distributed applications Proficiency in SQL and relational database systems such as MySQL or PostgreSQL. Demonstrated accountability, problem-solving, and decision-making skills. High attention to detail and accuracy. Strong leadership and conflict resolution abilities. Excellent verbal and written communication skills. Bilingual fluency in English and Chinese Mandarin is highly desirable. Equipment Knowledge: Proficiency in T-SQL programming. Experience in network configuration, including setup and troubleshooting. Familiarity with Active Directory setup and configuration. Knowledge of TCP/IP and various Internet communication protocols. Experience deploying network hardware, including printers, routers, and switches. General proficiency in using computer systems independently. Experience Requirements Minimum of 2 years of relevant experience in IT or engineering environments. Preferred Knowledge, Skills and Abilities Wireless survey experience or certification such as ECSE is a plus. Education Requirements Bachelor's degree in computer science, Engineering, Information Systems, or a related field. Equivalent formal training or work experience will be considered., * Bachelor's (Preferred) Experience: * IT service management: 2 years (Required) Language: * Fluent English and Mandarin (Required) Ability to Commute: * El Monte, CA 91731 (Required) ## Description Reporting to the IT Manager, the IT Engineer is responsible for troubleshooting a broad range of technical issues, including network connectivity, warehouse equipment, and API/EDI integration communications. Working under limited supervision, the IT Engineer designs develop, troubleshoots, and debug moderately complex systems. They collaborate with internal and external stakeholders to brainstorm, design, develop, and implement new solutions. Additionally, they suggest tools, technologies, and best practices to drive continuous improvements in existing systems and networks. Overtime, including weekends, may be required. Job Expectations * Collaborate with internal and external stakeholders to brainstorm, design, develop, and implement innovative solutions. * Recommend tools, technologies, and best practices to drive continuous improvement in existing systems and networks. * Design, develop, troubleshoot, and debug moderately complex systems with limited supervision. * Manage IT assets in a warehouse environment, including smartphones, desktops, laptops, and printers. * Run diagnostic programs for troubleshooting and monitoring purposes. * Participate in communication and coordination during API or EDI integration processes with customers. * Work across cross-functional teams (e.g., Warehouse, Application Engineering, Business Teams) to address high-impact incidents urgently and accurately. * Build relationships with the Warehouse Operations team by understanding workflows and effectively assisting with technical issues. * Independently research, ask clarifying questions, gather data, and resolve issues using a data-driven approach. * Prioritize and resolve tickets in the IT Helpdesk CRM (Fresh Service), ensuring timely updates and resolutions for local and remote users. The duties and responsibilities described above may provide only a partial description required of this position. This is not a complete list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. ## Related Videos - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)