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# NOC Engineer

- **Company:** STANDLEYS SYSTEMS LLC
- **Location:** Oklahoma City, OK, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, Network Troubleshooting, Server Administration, Server Virtualization, Virtual Local Area Networks, Wireless Networks, Firewalls (Computer Science), Network Server
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fe29647acefddeab

## About the Role

* Successfully prioritize service issues based on multiple competing objectives while multitasking
 * Effectively communicate with team members & customers with excellent verbal and written communication skills

 * Highly Organized, detail oriented and self-motivated with Strong customer relationship skills
 * Willingness and commitment to ongoing learning and self-development
 * Advanced knowledge of networking troubleshooting, including ISP Equipment, Firewalls, Switches and Servers
 * Excellent knowledge of PCs, Servers, MFPs, Email, VLANS, Wired and Wireless Networking, Storage and Backups
 * Strong experience with Multiple OS, Virtual Servers, Backup Restoration, Network Troubleshooting, Server Configuration
 * Excellent experience deploying, managing, and troubleshooting network and server infrastructures.
 * Maintain high CSAT score and exceed customer expectations for SLAs (Service Level Agreement)
 * Minimum of 5 years previous technical support related experience
 * Good driving record, valid driver's license, and proof of insurance, * MCPs, MCSA, CCENT & VCA strongly recommended
 * MCSE, CCNA & VCP preferred
 * 5+ years' experience in IT support, * Regular, predictable attendance is required
 * Must be able to pass drug and alcohol screen. Standley Systems has federal contracts that require compliance with the Drug-Free Workplace Act of 1988, therefore medical marijuana license-holders who test positive for marijuana will not be qualified for the position.

## Description

The Standley Systems NOC Engineer will provide technical support for clients and team members with complex issues that require additional expertise. This position will report directly to the IT Help Desk Supervisor., * Serve as third-level support for all users with the most complex problems, especially related to servers and networks.

 * Configure, install and Troubleshoot Servers, Networks & Applications
 * Use advanced troubleshooting techniques to resolve complex problems using available tools
 * Monitor and respond to alerts for customer equipment prior to customer becoming aware
 * Courteously obtain and convey concise problem information for internal service personnel
 * Solve problems in Windows & Mac platforms with equal proficiency
 * Proactively maintain servers and networks
 * Maintain in-depth knowledge of Standley Systems supported products and services
 * Assist with Identifying available solutions to enhance and improve support delivered to customers
 * Review and update Help Desk documentation as assigned


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