> Markdown version of [/jobs/ext/1388916-airport-endpoint-systems-technician-user-technology-specialist-aviation-department](https://www.wearedevelopers.com/jobs/ext/1388916-airport-endpoint-systems-technician-user-technology-specialist-aviation-department). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department - **Company:** City of Phoenix - **Location:** Phoenix, AZ, United States - **Salary:** $65,894.0 - $102,232.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Business Software, Business Systems, Computer Programming, Computer Networks, System Configuration, Desktop Computing, Digital Technology, Information Security Management, Microsoft Office, Windows PowerShell, Salesforce.Com, Security Support Provider Interface, Tanium Platform Expertise, Network Support, Laptops, Servicenow, Programming Languages - **Published:** July 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d5642fa0f1a6e500 ## About the Role * Solid troubleshooting skills in desktop computer hardware and software. * Proficient with performing installation and patching of Windows operating systems., * One year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software or installation and maintenance of digital systems, radio, and electronic communications systems. * OR One year of experience in telephone station equipment and related telecommunications distribution systems. * OR One year of experience in avionics maintenance. * And course work including training or experience with one or more workstation computers and one or more programming languages and one or more operating systems. * Other combinations of experience and education that meet the minimum qualifications may be substituted., * All finalists for positions are subject to a criminal background check applicable to the department or position. * The following list is not all inclusive, but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers. * Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. For information regarding pre-screening and driving positions, The minimum qualifications listed above, plus: * One year of experience with/in: + Mission critical systems. + Providing audio visual support. + ServiceNow or other helpdesk ticketing systems. * Two years of experience with/in: + Working in an Active Directory environment. + Using Microsoft PowerShell in an enterprise environment. + Supporting more than 200 users and computers in a networked environment. + Configuring, deploying, and troubleshooting enterprise desktops and laptop computers, printers, scanners and business applications. * Experience with security patch management. * Experience with the Tanium Endpoint Management. * Experience with Remedy Salesforce or other helpdesk ticketing systems. * Experience preparing workstation and laptop images and deployment of devices. * Experience creating and maintaining Windows Operating system images. * Experience identifying and remediating Zero day and critical security threats. * Experience with preventive maintenance and procedures of workstations and laptops. * Experience providing technical support for Microsoft Windows, macOS and Office in a network environment. * Experience with mobile device support including working understanding of mobile device management tools. * Experience creating and improving technical documentation; documenting the system specifications and design. * Experience working with vendors and stakeholders to obtain quotes and purchase IT related assets in an enterprise environment. * Experience installing, configuring, and troubleshooting computerized equipment and I/O (input/output) sub-systems in a real-time process control environment. ## Description The City of Phoenix Aviation is seeking an Airport Endpoint Systems Technician (User Technology Specialist). This position is responsible for installing, maintaining, and repairing critical business systems essential to the successful operations at Sky Harbor International, Deer Valley, and Phoenix Goodyear Airports. Airport Endpoint Systems Technician provides onsite support 5 days a week between 6 AM and 6 PM. To support the 24/7 operations of an airport, this position is required to be on call for one week at a time, on a rotational basis., User Technology Specialists provide technical support to staff in several City of Phoenix departments. Incumbents are responsible for providing end user and back-end support, performing operational maintenance on hardware and software, and developing and maintaining inventory of hardware and software. Primary responsibilities include helpdesk support, systems and security support, server and network support, development of standard and customized images for PCs and other devices, troubleshooting, hardware and software installation, database maintenance, security patch installations, user account administration, LAN administration, and technical documentation. ## Related Videos - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)