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# Help Desk Specialist I - 505751

- **Company:** DNI Delaware Nation Industries
- **Location:** Wright-Patterson Air Force Base, OH, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Systems, Information Management, Windows Desktop, Tablet Computers, SC Clearance, Information Technology, Servicenow
- **Published:** July 22, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9045799/help-desk-specialist-i-505751

## About the Role

* General Windows desktop operating system support and troubleshooting.

 * Strong problem-solving skills.

 * Support ticketing/queue system use (Remedy, ServiceNow, etc.)

 * 0-2+ years of relevant experience.
 * Active Secret clearance (or higher).
 * Active Security+ (or 8570 equivalent).

## Description

AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH. This support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission.

 * Provides end-user support of Windows desktops, laptops, and tablets.

 * Supports standard user applications.

 * Learn to install and configure Windows OS images, applications, and system tools.

 * Troubleshoots general IT system issues.


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