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# Remote IT System Engineer

- **Company:** OPTION ONE TECHNOLOGIES LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Salary:** $60,000.0
- **Contract:** Permanent contract
- **Skills:** FactSet, Microsoft Windows, Backup Devices, VoIP, Cloud Computing, Monitoring of Systems, Virtual Private Networks (VPN), Kernel-Based Virtual Machine, Performance Tuning, Remote Access Technology, Scripting, Internet Protocol Telephony, Enterprise Software Applications, Firewalls (Computer Science), Microsoft InTune, Information Technology, Patch Management, Vmware
- **Published:** July 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1de9642a8e9a5ba3

## About the Role

Bachelor's in Computer Science, IT, or related field or equivalent experience

7+ years of progressive IT support experience across all tiers

Strong expertise in Microsoft 365, Azure, G Suite, VoIP, and system administration

Advanced certifications (e.g., CompTIA CASP, MCSE, VMware, ITIL Expert)

Solid understanding of financial data applications and technical integrations

Experience with enterprise mobility and endpoint management

Networking know-how (VPNs, Firewalls, Cloud networking)

MSP experience is a plus

Excellent troubleshooting, communication, and customer service abilities

Experience with Scripting, RMM, Backups, KVM, DUO, Intune and Patch Management a plus, * How many years of experience of you have with Microsoft 365?

 * Are you ok with Contract to Full Time?
 * Do you have experience working in the financial sector?
 * Do you have experience working for an MSP?

## Description

We're seeking a Hybrid IT Systems Engineer to lead technical operations, serve as the top escalation point for our L1/L2 engineers, and oversee enterprise systems and cloud platforms for our diverse client environments. This is a hands-on leadership role, combining deep technical expertise, strategic project management, and a passion for delivering top-tier client service., Lead complex technical projects and manage enterprise systems

Oversee new client onboarding, ensuring smooth implementations

Provide expert escalation support for challenging system and end-user issues

Guide and mentor L1/L2 support teams to elevate service delivery as needed

Manage cloud platforms, enterprise applications, VoIP systems, and remote access infrastructure

Architect and manage mobile device strategies (iOS, Android)

Support financial data applications like Bloomberg, FactSet, and Enfusion

Lead capacity planning, system monitoring, performance tuning, and incident response

Own project management for client onboarding, from discovery to post-implementation


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