> Markdown version of [/jobs/ext/1390644-it-support-engineer-office-based](https://www.wearedevelopers.com/jobs/ext/1390644-it-support-engineer-office-based). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer - Office Based

- **Company:** IQVIA
- **Location:** Zaventem, Belgium
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Technology Operations, Local Area Networks, Microsoft Office, Networking Basics, Software Engineering, Laptops
- **Published:** July 23, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=77c765b389742886

## About the Role

* Strong knowledge of Windows OS, Microsoft Office, and basic networking.
 * Familiarity with Active Directory (password resets, account management).
 * Excellent troubleshooting and problem-solving skills.
 * Strong communication and customer service skills.
 * Ability to work independently and prioritize tasks.
 * IT certifications (ITIL Foundation, CompTIA A+) preferred.
 * Bachelor's degree in IT or equivalent experience.

## Description

Join our team as an IT Site Support Engineer, providing hands-on technical support to end-users at our site in Zaventem, Belgium. As part of our global IT organization, you will serve as the local IT presence, providing deskside support and facilitating the maintenance of local network and server infrastructure. Your role ensures smooth IT operations for both office and lab environments, supporting scientific research and compliance requirements, while maintaining a strong focus on customer service and regulatory standards., * Provide deskside support for PCs, laptops, printers, and mobile devices.

 * Troubleshoot and resolve hardware/software issues, including Windows OS and Microsoft Office.
 * Act as hands-on support for local network and server infrastructure:
 + Perform basic maintenance tasks (patching, monitoring, rebooting under guidance).
 + Assist with hardware installations, cabling, and rack organization.
 + Coordinate with global IT teams for escalations and infrastructure projects.
 * Assist with IT asset management (inventory, deployment, recovery).
 * Document incidents and resolutions accurately, following regulatory and internal standards.
 * Provide training to end-users when indicated.
 * Provide guidance to less experienced Service Desk staff in areas such as problem resolution, communication, etc.
 * Support lab-connected devices and instrument control systems
 * Participate in occasional after-hours support as required.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)