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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems & Automation Engineer - **Company:** n8n - **Location:** London, UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Application Lifecycle Management, User Authentication, Bash Shell, Software as a Service, Distributed Computing Environment, Github, Identity and Access Management, Information Technology Operations, JSON, Python (Programming Language), Key Management, Operational Data Store, Open Source Technology, OpenID, Azure Active Directory, Security Assertion Markup Language (SAML), Single Sign-On, Data Logging, Scripting, Okta, Workspace ONE, Zapier, Build Management, Information Technology, Casper Suite, Gsuite, Restful APIs, Webhooks, Automation Anywhere - **Published:** July 23, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=c9f508264b069604 ## About the Role * Modern IT operations experience: You have 2-4 years of experience in IT systems administration, SaaS administration, IAM, workplace engineering, or a similar role within a SaaS, cloud-first, or distributed company. * Identity and access management: You have hands-on experience with Google Workspace and an identity provider such as Okta or Microsoft Entra ID. * Employee lifecycle management: You have managed onboarding, offboarding, groups, roles, access changes, application assignments, and secure deprovisioning. * macOS endpoint management: You have administered macOS devices through an MDM platform such as Kandji, Jamf, JumpCloud, Workspace ONE, or a comparable tool. * Workflow automation: You can demonstrate how you have improved or automated an operational process using APIs, scripting, workflow automation platforms, or AI-assisted tooling. * Integration fundamentals: You have working knowledge of REST APIs, webhooks, JSON, authentication concepts, and integration troubleshooting. * Technical troubleshooting: You can diagnose workflow and systems issues using logs, API responses, system events, and other operational data. * Ownership and judgment: You're known for strong ownership, sound judgment, rigor, and a thoughtful approach to privileged access, sensitive data, and high-impact changes. * Service mindset: You communicate clearly, document your work thoroughly, and care about delivering a reliable experience for internal users. * Autonomous working style: You're comfortable prioritising and making progress independently in an evolving, distributed environment without relying on highly defined procedures for every task., * Workflow automation platforms: You have experience with n8n or another workflow automation platform such as Zapier or Make. * Scripting: You have basic scripting experience using Python, JavaScript, or Bash. * Identity protocols: You have worked with SAML, OIDC, SSO, and SCIM. * GitHub administration: You have experience managing GitHub organisations, teams, repositories, and permissions. * Reliable AI workflows: You have designed AI-assisted workflows that include validation, human approvals, monitoring, error handling, and fallback paths. * Automation reliability: You understand concepts such as retries, idempotency, secrets management, auditability, and failure handling. * Security and compliance: You're familiar with SOC 2, ISO 27001, access reviews, or audit evidence collection. * Scaling environments: You have worked in an early-stage or rapidly growing IT function where processes and systems were still being established. ## Description * Own day-to-day identity and access management across Okta, Google Workspace, GitHub, and connected SaaS applications. * Manage employee and application lifecycle workflows, including provisioning, access changes, group assignments, troubleshooting, and deprovisioning. * Maintain an accurate SaaS inventory and support application administration, lifecycle management, access governance, and account reconciliation., * Deliver reliable and timely onboarding and offboarding experiences in close partnership with People, Finance, managers, and application owners. * Manage and troubleshoot n8n's primarily macOS device fleet through our endpoint management tooling. * Support hardware procurement, device lifecycle workflows, and secure endpoint operations for a growing distributed team., * Design and build secure automations for recurring IT processes using n8n, APIs, scripting, and AI-assisted tooling where appropriate. * Redesign manual workflows so they become observable, documented, reliable, and easier to operate at scale. * Build automations with appropriate logging, error handling, monitoring, ownership, and human approval steps for sensitive decisions., * Provide responsive L1/L2 IT support while using recurring issues to identify opportunities for systemic improvement. * Create and maintain clear runbooks, process documentation, escalation paths, and operational controls. * Support security and compliance activities, including access reviews, audit evidence collection, SOC 2, and ISO 27001-related processes., As the first direct hire into IT at n8n, you'll have meaningful influence over how the function develops. You won't inherit a rigid or highly bureaucratic operating model - you'll help shape the systems, workflows, documentation, and standards that support our next stage of growth. Your work will extend far beyond resolving tickets. You'll operate critical IT systems, connect tools through APIs and workflows, and use n8n and AI-assisted automation to make our internal operations faster, safer, and more reliable. You'll gain broad exposure across IAM, SaaS governance, endpoint management, security, compliance, and workplace automation while partnering closely with teams across the company. You'll join a fast-growing, remote-first organisation that values autonomy, experimentation, strong judgment, and continuous improvement. As the IT function expands, you'll have the opportunity to take on greater ownership across operational IAM, SaaS management, device operations, and automation., + US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. * Career growth - We hire rising stars who grow with us! You'll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. * A passionate team - We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! * Remote-first - Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid-please check the job description. * Giving back - We're big fans of open source, and you'll get $100 per month to support projects you care about. * AI enablement - We believe in working smarter-everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. * Transparency - We all know what everyone's working on, how the company is doing-the whole shebang. * Country-specific details are provided in your contract. ## Related Videos - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Delegating the chores of authenticating users to Keycloak](https://www.wearedevelopers.com/videos/1558-delegating-the-chores-of-authenticating-users-to-keycloak) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)