> Markdown version of [/jobs/ext/1392663-system-support-specialist](https://www.wearedevelopers.com/jobs/ext/1392663-system-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# System Support Specialist

- **Company:** CEVALogistics
- **Location:** Banbury, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Software Bug Management, System Configuration, Power BI, SQL Databases, System Testing, Operational Systems, Data Management, Tools for Reporting, User Accounts
- **Published:** July 23, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=113718606457c7fd

## About the Role

Significant experience supporting business-critical systems, ideally within logistics, automotive, transport, supply chain or a similar operational environment.
Experience providing first and second-line application support to business and operational users.
Experience with system administration, user access, master data and system configuration.
Strong troubleshooting skills, with the ability to investigate and resolve system and data-related issues.
Experience supporting system implementations, upgrades, testing and deployments.
Experience with Power BI, reporting tools or SQL is desirable.
Experience delivering user training, onboarding and supporting system adoption.
Understanding of UAT, defect management and change control processes.
Ability to identify process improvements and translate business needs into effective system solutions.
Strong communication and stakeholder management skills, with the ability to manage multiple priorities in a fast-paced, customer-focused environment.

## Description

Our Finished Vehicle Logistics team, based in Chipping Warden, is looking for a Systems Support Specialist who will be responsible for the day-to-day support, maintenance, and continuous improvement of operational systems across the Finished Vehicle Logistics function.

This is Monday to Friday, hybrid role.

WHAT ARE YOU GOING TO DO?

Provide first and second-line support for operational systems and applications across Finished Vehicle Logistics.
Act as the main point of contact for system queries, incidents and service requests.
Investigate and resolve system issues, escalating complex problems to IT teams, vendors or global support where required.
Manage user accounts, access permissions, system configurations and master data. Support system testing, upgrades, implementations and digital transformation projects.
Deliver user training and create clear system guides and documentation.
Monitor data accuracy and system performance, ensuring systems remain reliable and fit for purpose.
Work with operational teams to identify and implement system and process improvements.
Support the introduction of automated and system-driven processes to improve efficiency.
Liaise with software vendors and third-party providers to resolve issues and support enhancements.
Maintain accurate support records, incident logs and change documentation.
Promote best practice system usage and support effective user adoption across the business.
Provide systems support across Compound, Workshop, Transport, Customer Management and Finance teams.


## Related Videos

- [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Valven Atlas: Engineering Intelligence That Delivers](https://www.wearedevelopers.com/videos/1660-valven-atlas-engineering-intelligence-that-delivers)
- [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)

## Related Articles

- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)