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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Technician - Exeter / Taunton (Plymouth, Barnstaple, Taunton & Yeovil Area - £32k to £36k - **Company:** Soltech IT - **Location:** Exeter, UK (Remote available) - **Experience:** Expert - **Salary:** £32,000.0 - £34,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, BitLocker Drive Encryption, Cloud Computing, Cyber Security, Disaster Recovery, Domain Name System (DNS), File Server, Virtual Private Networks (VPN), Network Layer, System Center Configuration Manager, Windows Servers, Virtual Desktops, Routing, Remote Access Technology, Azure Active Directory, Microsoft SharePoint, Virtual Local Area Networks, Virtual Machines, Software Vulnerability Management, Wide Area Networks, Wi-Fi Technology, Software Troubleshooting, Firewalls (Computer Science), Microsoft InTune, Information Technology, CIS Benchmarks, Vmware - **Published:** July 23, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=8402665fdc14e19c ## About the Role * Previous experience in an IT support role within a school or educational MSP setting or business MSP. Such as Computeam or ICT4 * Excellent communication and customer service skills, plus a good telephone manner * Ability to work independently and manage your own workload * Strong problem-solving skills and attention to detail * A full UK driving licence and access to your own vehicle * Willingness to undergo an enhanced DBS and safeguarding check ## Description We are looking for a senior and experienced level 2 IT Technician to join our growing education support team in the and Somerset / Devon area. This is a field-based role (WFH), providing on-site IT support and leading project installations at schools and businesses throughout the Plymouth, Barnstaple, Taunton and Yeovil area . As a Senior IT Engineer you will deliver some regular scheduled support to our education customers and SME's. Due to the varied nature of the role, support will encompass aspects of 1st and 2nd line tasks,. The ideal candidate will be comfortable leading projects works, such as: Infrastructure Projects * Deploy new Windows Servers (physical and virtual) * Microsoft Hyper-V installations and migrations * VMware migrations (where applicable) * Active Directory design and migrations * Microsoft Entra ID (Azure AD) implementations * Microsoft Intune deployments * Microsoft 365 tenant migrations * Exchange Online migrations * SharePoint Online migrations * OneDrive migrations * File server migrations * Storage migrations (NAS/SAN) Networking Projects * Design and install UniFi and Ruckus networks * VLAN design and implementation * Layer 3 routing * Site-to-site VPNs * Remote access VPNs * Firewall replacements and migrations * Wi-Fi surveys and optimisation * Internet connection migrations * SD-WAN deployments * Structured troubleshooting of complex networking issue Cyber Security Projects * Microsoft Defender/ESET/Sophos for Business/Education deployment * MFA rollout * Conditional Access policies * BitLocker deployment * Security baselines * Secure Score improvements * Email security * DNS filtering * Backup and Disaster Recovery planning * Cyber Essentials remediation * Vulnerability remediation Cloud Projects * Azure Virtual Desktop * Azure Virtual Machines * Azure networking * Azure Backup * Azure Site Recovery * Hybrid identity * Hybrid Exchange * Migrations Education Projects * New school ICT suites * Classroom PC refreshes * Chromebook deployments * iPad deployments via MDM * Promethean screen installations * CleverTouch installations * School server replacements including SCCM * Safeguarding filtering implementation * MIS migrations (SIMS, Arbor, Bromcom) * School Wi-Fi upgrades including DfE Connect the Classroom UniFi Projects * Dream Machine Pro/Enterprise deployment * UXG Enterprise firewalls * UniFi switches * Wi-Fi 6/7 AP deployment * UniFi Protect * CCTV installations * UniFi Access door entry * UniFi Talk * Site Magic VPN * Multi-site management Project Management * Scope projects * Produce technical designs * Create implementation plans * Risk assessments * Change management * Customer meetings * Project documentation * Handover documentation * Knowledge transfer to support Escalation Work Although primarily project-based, you may also: * Resolve more complex 2nd line escalations * Root cause analysis * Performance troubleshooting * Disaster recovery incidents * Critical outages * Vendor liaison with Microsoft, HP, Dell, Ubiquiti, Sophos etc. Your responsibilities will include: * Conducting regular scheduled visits to schools and the odd business, providing IT support * Responding to emergency call-outs as an when required to to both schools and businesses. * Delivering and supporting IT projects within schools and businesses. * Providing expert advice and technical support in person, remotely and over the telephone. ## Related Videos - [From Zero to Hero: NextJS 13 and Tailwind CSS for Beginners](https://www.wearedevelopers.com/videos/766-from-zero-to-hero-nextjs-13-and-tailwind-css-for-beginners) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Building Better with Nuxt 3](https://www.wearedevelopers.com/videos/320-building-better-with-nuxt-3) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)