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# Technical Support & build Team Member - AV/IT

- **Company:** Pixel Inspiration
- **Location:** Saint-Ouen-l'Aumône, France (Remote available)
- **Salary:** €28,000.0
- **Contract:** Permanent contract
- **Skills:** Android Software Development, Codecs, Computer Networks, Linux, Software Troubleshooting
- **Published:** July 23, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=09ca3d4d75214648

## About the Role

We're looking for someone who is naturally curious, practical and enjoys understanding how technology works.

You should have:

 * Experience working in a technical environment.
 * Good knowledge of Windows, Linux and Android operating systems.
 * Confidence configuring PCs and hardware.
 * A good understanding of computer networking fundamentals.
 * Strong troubleshooting and diagnostic skills.
 * Excellent organisational skills and attention to detail.
 * The ability to work independently and manage multiple priorities.
 * Strong written and verbal communication skills.

The following would be advantageous:

 * Knowledge of digital signage or AV technologies.
 * Experience preparing or imaging PCs and devices.
 * Familiarity with video formats, codecs, resolutions and media playback.
 * Experience with remote device management (MDM) solutions.

Languages

 * Native or fluent French (C2) is essential.
 * English at B2 level or above is mandatory, as you will work daily with our UK-based technical and project teams.

## Description

As our French business continues to grow, we are looking for a Technical Support & Build Technician to join our team based in Saint-Ouen-l'Aumône.

This is a hands-on, varied role suited to someone who enjoys solving technical problems, preparing hardware and getting involved in every stage of a project, from configuring equipment in our warehouse to supporting live customer installations.

This role is best suited to someone who enjoys working independently, taking ownership of technical challenges and adapting to a wide variety of situations. Successful candidates are comfortable making informed decisions and finding practical solutions without relying on step-by-step procedures.

The Role

You will be responsible for a wide range of technical tasks, including:

 * Providing remote technical support to customers via phone and email.
 * Troubleshooting software, hardware and network-related issues.
 * Investigating technical issues to identify their root cause and implement the most appropriate long-term solution.
 * Managing support tickets and following issues through to resolution.
 * Setting up, configuring and testing displays, media players and peripherals in our warehouse.
 * Assisting with digital signage content deployment and basic content management.
 * Working with different video formats, codecs, resolutions and playback requirements.


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